Please help with mobile upgrade

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Old 04-20-2018, 03:24 PM
  #1  
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Join Date: Apr 2018
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Angry Please help with mobile upgrade

I purchased the mobile upgrade about a month ago now. I still have not been upgraded. I have read forums to log out and back in, but I have not had luck with that either. I have emailed fitday support 3 times with no avail. I have also contacted Apple twice and have not gotten any support there either. Any help would be great. A refund would be acceptable, but I really want the upgrade, especially for the food labels.
bwalter0 is offline  
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Old 04-20-2018, 08:00 PM
  #2  
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Which device do you have?
Helington is offline  
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Old 04-23-2018, 05:36 PM
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Hi bwalter, thanks for reaching out. Can you tell me your device and operating system? For example, iOS 11.2.6 and so forth.
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