FitDay Discussion Boards - Please help with mobile upgrade

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bwalter0

04-20-2018 03:24 AM

Please help with mobile upgrade

I purchased the mobile upgrade about a month ago now. I still have not been upgraded. I have read forums to log out and back in, but I have not had luck with that either. I have emailed fitday support 3 times with no avail. I have also contacted Apple twice and have not gotten any support there either. Any help would be great. A refund would be acceptable, but I really want the upgrade, especially for the food labels.

Helington

04-20-2018 08:00 AM

Which device do you have?

IBJoel

04-23-2018 05:36 AM

Hi bwalter, thanks for reaching out. Can you tell me your device and operating system? For example, iOS 11.2.6 and so forth.

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