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Please delete my FitDay account (Moderated thread)

Old 11-24-2015, 05:03 PM
  #201  
FitDay Member
 
Join Date: Nov 2015
Posts: 54
Default

Originally Posted by tyen View Post
Send the refund request to [email protected] and it will be processed right away.
I did that.. twice so far... and one again no response.. Can you look into this for me please?? I sent the request for refund the day you suggested it - hoping it would be processed right away as you mentioned. Sadly - that is not the case..

Brian
brian.dte is offline  
Old 11-25-2015, 03:49 PM
  #202  
Administrator
 
Join Date: Nov 2012
Posts: 370
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I don't see any email in the inbox from your registered email address. I will initiate contact with you via email. Please reply.



Originally Posted by brian.dte View Post
I did that.. twice so far... and one again no response.. Can you look into this for me please?? I sent the request for refund the day you suggested it - hoping it would be processed right away as you mentioned. Sadly - that is not the case..

Brian
tyen is offline  
Old 11-25-2015, 05:49 PM
  #203  
FitDay Member
 
Join Date: Nov 2015
Posts: 54
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I received confirmation of refund via email! Thank u for taking care of this...

Brian
brian.dte is offline  
Old 01-09-2016, 02:47 PM
  #204  
FitDay Premium Member
 
Join Date: Dec 2014
Posts: 1
Default Need help with my account and noone will respond

I want to cancel my fitday account but can't find any way to contact anyone. Apparently I have to have different sign in info to sign in to manage my account from what I use to get in this part. There is no phone number or email for assistance and when I sent questions for help noone has responded to me yet. So now I will try this route. You have a great service as far as the product is concerned but I am wondering if there are any people actually involved in helping those who use fitday. I want my account cancelled. At this point I cannot in good faith recommend this service to anyone. Are there any people out there to help with account problems? Why have you made it so hard to get help and cancel my membership? Someone who works at fitday please respond and help me get my membership cancelled.
Kande_JS is offline  
Old 01-11-2016, 05:37 PM
  #205  
Administrator
 
Join Date: Nov 2012
Posts: 370
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Hello,

We can help you, no problem.

I have sent you an email from our support email address. Please check the email registered to your account.

Thanks!
Tyen

Originally Posted by Kande_JS View Post
I want to cancel my fitday account but can't find any way to contact anyone. Apparently I have to have different sign in info to sign in to manage my account from what I use to get in this part. There is no phone number or email for assistance and when I sent questions for help noone has responded to me yet. So now I will try this route. You have a great service as far as the product is concerned but I am wondering if there are any people actually involved in helping those who use fitday. I want my account cancelled. At this point I cannot in good faith recommend this service to anyone. Are there any people out there to help with account problems? Why have you made it so hard to get help and cancel my membership? Someone who works at fitday please respond and help me get my membership cancelled.
tyen is offline  
Old 01-29-2016, 04:23 PM
  #206  
FitDay Member
 
Join Date: Nov 2015
Posts: 54
Default

Hi... Some time ago I had tried to cancell my fit day premium account since I could not get my fit day PC to sync with my fitday premium account. I believe I am still a fit day premium member, and thus am still being charged the monthly fee. Can you please fix this?
brian.dte is offline  
Old 02-03-2016, 04:27 PM
  #207  
FitDay Member
 
Join Date: Nov 2015
Posts: 54
Default

Hi... Some time ago I had tried to cancel my fit day premium account since I could not get my fit day PC to sync with my fitday premium account. I believe I am still a fit day premium member, and thus am still being charged the monthly fee. Can you please fix this?
brian.dte is offline  
Old 02-05-2016, 03:22 PM
  #208  
FitDay Member
 
Join Date: Nov 2015
Posts: 54
Default

Hi... Some time ago I had tried to cancel my fit day premium account since I could not get my fit day PC to sync with my fitday premium account. I believe I am still a fit day premium member, and thus am still being charged the monthly fee. Can you please fix this?
brian.dte is offline  
Old 02-08-2016, 12:29 AM
  #209  
FitDay Member
 
Join Date: Feb 2016
Posts: 1
Default

Please delete my account. Thanks.
LSchaef09 is offline  
Old 02-08-2016, 06:45 PM
  #210  
Administrator
 
Join Date: Nov 2012
Posts: 370
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Account closed.

Originally Posted by LSchaef09 View Post
Please delete my account. Thanks.
tyen is offline  

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