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Please delete my FitDay account (Moderated thread)

Old 11-16-2015, 02:59 PM
  #191  
FitDay Member
 
Join Date: Nov 2015
Posts: 1
Default Please, close my account

Thank you very much.
derpinagt is offline  
Old 11-16-2015, 04:28 PM
  #192  
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Join Date: Nov 2012
Posts: 370
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Account closed.

Originally Posted by derpinagt View Post
Thank you very much.
tyen is offline  
Old 11-17-2015, 12:49 AM
  #193  
FitDay Member
 
Join Date: Nov 2015
Posts: 1
Default Account Deletion

Please delete my FitDay account and send an email to my associated email address confirming that it's been deleted. Thank you
SlenderSalamander91 is offline  
Old 11-17-2015, 03:44 PM
  #194  
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Account closed

Originally Posted by SlenderSalamander91 View Post
Please delete my FitDay account and send an email to my associated email address confirming that it's been deleted. Thank you
tyen is offline  
Old 11-18-2015, 04:54 PM
  #195  
FitDay Premium Member
 
Join Date: Nov 2015
Posts: 1
Exclamation I want to terminate my premium account

I have currently sent 3 or 4 emails asking for my paid for premium account to be deleted. I do not like using this account it is to hard to use. You can not even simply terminate an account or apparently get any response from anyone on doing so. Whomever is in charge can you please do something about this.
doublen48 is offline  
Old 11-18-2015, 05:20 PM
  #196  
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Join Date: Nov 2015
Posts: 54
Default

I am having a similar issue.. I purchased fit day for my PC - and since I wanted to sync my PC account to my on-line account - I had to purchase a premium account to do that. I purchased the premium account - but an unable to sync to my pc.. It just give me an error when I do that..

I been trying to contact someone at Fitday to look after this issue - but like you, I cannot even get a-hold of anyone..

I am liking fit day.. and am using the on-line version - but cannot use the pc version since I am unable to sync. I am very disappointed in this..
brian.dte is offline  
Old 11-18-2015, 05:42 PM
  #197  
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I'll send you a confirmation email for the account closure.

Originally Posted by doublen48 View Post
I have currently sent 3 or 4 emails asking for my paid for premium account to be deleted. I do not like using this account it is to hard to use. You can not even simply terminate an account or apparently get any response from anyone on doing so. Whomever is in charge can you please do something about this.
tyen is offline  
Old 11-18-2015, 05:55 PM
  #198  
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Join Date: Nov 2012
Posts: 370
Default

I took a look into the sync issue. It appears our tech staff is currently working on the problem. I don't have an ETA unfortunately.

Originally Posted by brian.dte View Post
I am having a similar issue.. I purchased fit day for my PC - and since I wanted to sync my PC account to my on-line account - I had to purchase a premium account to do that. I purchased the premium account - but an unable to sync to my pc.. It just give me an error when I do that..

I been trying to contact someone at Fitday to look after this issue - but like you, I cannot even get a-hold of anyone..

I am liking fit day.. and am using the on-line version - but cannot use the pc version since I am unable to sync. I am very disappointed in this..
tyen is offline  
Old 11-18-2015, 08:12 PM
  #199  
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Join Date: Nov 2015
Posts: 54
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Originally Posted by tyen View Post
I took a look into the sync issue. It appears our tech staff is currently working on the problem. I don't have an ETA unfortunately.
Thank you for the reply.... So will you refund me the PC software cost... It is really useless to me without being able to sync..
brian.dte is offline  
Old 11-18-2015, 09:45 PM
  #200  
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Join Date: Nov 2012
Posts: 370
Default

Send the refund request to [email protected] and it will be processed right away.

Originally Posted by brian.dte View Post
Thank you for the reply.... So will you refund me the PC software cost... It is really useless to me without being able to sync..
tyen is offline  

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