An error has occurred! Weight log update failed.

Reply

Old 08-04-2015, 02:02 PM
  #1  
FitDay Member
Thread Starter
 
Join Date: Aug 2015
Posts: 2
Default An error has occurred! Weight log update failed.

Greetings everyone,

I've just started trying the food log from FitDay, and I'm not able to enter my weight/measurements or any goals at all. I get this error all the time: "An error has occurred! Weight log update failed."

Why does this happen?

Thank you in advance
eressea is offline  
Reply With Quote
Old 08-04-2015, 05:31 PM
  #2  
Administrator
 
Join Date: Nov 2012
Posts: 370
Default

It sounds like the problem you are experiencing may be browser related. Try using another browser to see if the problem persists. If switching browsers fixes things, try clearing the cache memory and cookies of your preferred browser.

It's also recommended to check for and disable any browser add-ons that might be interfering with the functionality of the site.

If none of the above fixes your problems, send in screenshots to support@fitday.com




Originally Posted by eressea View Post
Greetings everyone,

I've just started trying the food log from FitDay, and I'm not able to enter my weight/measurements or any goals at all. I get this error all the time: "An error has occurred! Weight log update failed."

Why does this happen?

Thank you in advance
tyen is offline  
Reply With Quote
Old 08-04-2015, 07:54 PM
  #3  
FitDay Member
Thread Starter
 
Join Date: Aug 2015
Posts: 2
Default

Originally Posted by tyen View Post
It sounds like the problem you are experiencing may be browser related. Try using another browser to see if the problem persists. If switching browsers fixes things, try clearing the cache memory and cookies of your preferred browser.

It's also recommended to check for and disable any browser add-ons that might be interfering with the functionality of the site.

If none of the above fixes your problems, send in screenshots to support@fitday.com
Hi tyen, thank you for answering. It's not browser related, since it's not working on IE and Firefox either (I'm using Chrome at the moment). I get exactly the same error on the three of them.
eressea is offline  
Reply With Quote

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Thread Tools
Search this Thread
Display Modes

Contact Us Archive Advertising Cookie Policy Privacy Statement Terms of Service