Sudden Problem with Sync'ing from FitDayPC
#23
FitDay Premium Member
Join Date: May 2010
Posts: 1
Okay, I found how to check my account status...finally! It says I'm up to date until the end of this month so it's not an account issue.
Now I'm really stumped. I've tried sync'ing several times over the past couple days and it always fails on the first step of trying to connect to fitday.com.
Has anyone else had this issue?
I checked the links given in this thread but they don't cover this problem.
Thanks
Now I'm really stumped. I've tried sync'ing several times over the past couple days and it always fails on the first step of trying to connect to fitday.com.
Has anyone else had this issue?
I checked the links given in this thread but they don't cover this problem.
Thanks
#24
I started having this issue this morning. My account was renewed on the 4th of January and is in good standing. I reloaded the software and still have the same problem. I then loaded the software on another computer and this also gave me the same error. I have rebooted my computers and wireless router and the issue remains. Dan
Regards,
Michael
#25
FitDay Member
Join Date: Jan 2012
Posts: 1
kneee jerk reactions
Too often, there are 'knee jerk' reactions to problems with software.
Solutions such as
-clear the cache
-check your antivirus
and the best of all
- reinstall the software
It is wise to keep in mind that items such as fitday, itunes, cloud items like dropbox, etc. are all two way streets. Until and unless the 'cloud' or server admin team says 'all ok at our end', it is wise to leave your end alone. Especially when others are voicing the same problem.
Sit back and take it easy. All will be synced in time.
Solutions such as
-clear the cache
-check your antivirus
and the best of all
- reinstall the software
It is wise to keep in mind that items such as fitday, itunes, cloud items like dropbox, etc. are all two way streets. Until and unless the 'cloud' or server admin team says 'all ok at our end', it is wise to leave your end alone. Especially when others are voicing the same problem.
Sit back and take it easy. All will be synced in time.
#27
FitDay Premium Member
Thread Starter
Join Date: Feb 2011
Posts: 11
Thanks Vito, I totally agree and there's nothing wrong with trying to troubleshoot to solve an issue and sharing that info with others experiencing the same issue.