Sudden Problem with Sync'ing from FitDayPC

Old 01-12-2012, 11:19 AM
  #11  
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I think the FitDay server is having issues. I cannot sync this morning, either. In the past a second try would generally be successful. It seems to get hung up in the "Connecting To FitDay.com" stage.

Regards,
Michael
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Old 01-12-2012, 12:39 PM
  #12  
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Originally Posted by mecompco View Post
I think the FitDay server is having issues. I cannot sync this morning, either. In the past a second try would generally be successful. It seems to get hung up in the "Connecting To FitDay.com" stage.

Regards,
Michael
Well I'm now on my third day of not being able to sync. I've checked everything I can think of....I even double checked my firewall configuration to make sure that wasn't blocking the connection but it isn't so now I'm out of ideas.
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Old 01-12-2012, 02:18 PM
  #13  
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Default Anyone else having trouble syncing?

Is anyone else having trouble with sync? I purchased PC version in 2009 and have been using it successfully (lost 80 lbs) since then. Was able to sync yesterday morning, but keep getting error message (at the connecting to FitDay.com step) since the afternoon (1/11). Left a message at the FAQ site--no response yet.
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Old 01-12-2012, 02:57 PM
  #14  
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Originally Posted by mecompco View Post
I think the FitDay server is having issues. I cannot sync this morning, either. In the past a second try would generally be successful. It seems to get hung up in the "Connecting To FitDay.com" stage.

Regards,
Michael
Then this is the definitive answer. Thanks Michael. I'm sure they'll fix this soon.

Everybody please be patient.
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Old 01-12-2012, 06:04 PM
  #15  
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Default I'm having the same problem

I just purchased the software this week, and until last night everything was working fine. But as of last night, the software stopped syncing on the first step. I've rebooted the computer, uninstalled and reinstalled the software, and the problem remains.
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Old 01-12-2012, 06:34 PM
  #16  
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It's gotta be a server thing, be patient and I'm sure it will get fixed (mine is still not working). It IS annoying, though!

Regards,
Michael
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Old 01-12-2012, 07:08 PM
  #17  
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Thanks for pointing this out! I passed this along to Admin, hopfully the issue will be resolved shortly.
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Old 01-12-2012, 10:05 PM
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Tech has been alerted -- please stand by.
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Old 01-12-2012, 10:56 PM
  #19  
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Originally Posted by 01gt4.6 View Post
Thanks for pointing this out! I passed this along to Admin, hopfully the issue will be resolved shortly.
Thank you!!
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Old 01-12-2012, 11:00 PM
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Originally Posted by Smartyz View Post
Thank you!!
Let us know what it's resolved.
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