I have a premium account, no key

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Old 06-30-2017, 01:34 PM
  #1  
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Default I have a premium account, no key

I've used the FitDay product for years on my PC. Yesterday downloaded on Mobile and chose to purchase premium account. This is what now shows on my profile when I log in to the website on my PC. But it asks for a "key".

Where do I get my key to use what I have purchased? Please don't say I was supposed to get an email because I did not receive one, yes I checked my JUNK folder.

Need information.
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Old 06-30-2017, 05:55 PM
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Originally Posted by karlapep View Post
I've used the FitDay product for years on my PC. Yesterday downloaded on Mobile and chose to purchase premium account. This is what now shows on my profile when I log in to the website on my PC. But it asks for a "key".

Where do I get my key to use what I have purchased? Please don't say I was supposed to get an email because I did not receive one, yes I checked my JUNK folder.

Need information.
I'll send this up to admin to look into it for you.
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Old 06-30-2017, 06:35 PM
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Hello!

Your account has been placed in the premium membership and is ready to use. The is nothing further needed to do with the premium key.

Thanks!
Tyson

Originally Posted by karlapep View Post
I've used the FitDay product for years on my PC. Yesterday downloaded on Mobile and chose to purchase premium account. This is what now shows on my profile when I log in to the website on my PC. But it asks for a "key".

Where do I get my key to use what I have purchased? Please don't say I was supposed to get an email because I did not receive one, yes I checked my JUNK folder.

Need information.
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Old 07-02-2017, 02:18 PM
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Thanks so much! It's working! Appreciate it!
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Old 03-22-2018, 07:38 PM
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I am not getting the valid key
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Old 09-30-2018, 03:46 AM
  #6  
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Default No Key

I upgraded from free to premium using my iPhone on the iTunes App store but have not received a key or automatic upgrade. I sent a message to [email protected] but have not received a reply yet. I want to use all the features from tomorrow so I'm going to upgrade again using the FitDay website instead of iTunes App store and claim my money back.
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