I have a premium account, no key

Old 06-30-2017, 01:34 PM
  #1  
FitDay Premium Member
Thread Starter
 
Join Date: Mar 2014
Posts: 3
Default I have a premium account, no key

I've used the FitDay product for years on my PC. Yesterday downloaded on Mobile and chose to purchase premium account. This is what now shows on my profile when I log in to the website on my PC. But it asks for a "key".

Where do I get my key to use what I have purchased? Please don't say I was supposed to get an email because I did not receive one, yes I checked my JUNK folder.

Need information.
karlapep is offline  
Old 06-30-2017, 05:55 PM
  #2  
Super Moderator
 
01gt4.6's Avatar
 
Join Date: Jan 2010
Location: Slidell, Louisiana
Posts: 8,227
Default

Originally Posted by karlapep View Post
I've used the FitDay product for years on my PC. Yesterday downloaded on Mobile and chose to purchase premium account. This is what now shows on my profile when I log in to the website on my PC. But it asks for a "key".

Where do I get my key to use what I have purchased? Please don't say I was supposed to get an email because I did not receive one, yes I checked my JUNK folder.

Need information.
I'll send this up to admin to look into it for you.
01gt4.6 is offline  
Old 06-30-2017, 06:35 PM
  #3  
Administrator
 
Join Date: Nov 2012
Posts: 370
Default

Hello!

Your account has been placed in the premium membership and is ready to use. The is nothing further needed to do with the premium key.

Thanks!
Tyson

Originally Posted by karlapep View Post
I've used the FitDay product for years on my PC. Yesterday downloaded on Mobile and chose to purchase premium account. This is what now shows on my profile when I log in to the website on my PC. But it asks for a "key".

Where do I get my key to use what I have purchased? Please don't say I was supposed to get an email because I did not receive one, yes I checked my JUNK folder.

Need information.
tyen is offline  
Old 07-02-2017, 02:18 PM
  #4  
FitDay Premium Member
Thread Starter
 
Join Date: Mar 2014
Posts: 3
Default

Thanks so much! It's working! Appreciate it!
karlapep is offline  
Old 03-22-2018, 07:38 PM
  #5  
FitDay Member
 
Join Date: Mar 2018
Posts: 14
Default

I am not getting the valid key
tinderpickuplines is offline  
Old 09-30-2018, 03:46 AM
  #6  
FitDay Member
 
Join Date: Sep 2018
Posts: 2
Default No Key

I upgraded from free to premium using my iPhone on the iTunes App store but have not received a key or automatic upgrade. I sent a message to [email protected] but have not received a reply yet. I want to use all the features from tomorrow so I'm going to upgrade again using the FitDay website instead of iTunes App store and claim my money back.
uniopp is offline  
Old 04-03-2021, 05:13 PM
  #7  
FitDay Member
 
Join Date: Apr 2021
Location: https://dienlanhkimgiaphat.com/
Posts: 5
Default

I have used Friday 2 for 2 weeks now and the weight goal and weight graphs have not worked at all, this has happened before. Can it be fixed? Thanks!
kimgiaphat is offline  
Old 04-11-2021, 02:09 PM
  #8  
FitDay Member
 
Join Date: Apr 2021
Posts: 13
Default

That is great news!
mickepalmer is offline  
Old 04-16-2021, 11:06 PM
  #9  
FitDay Member
 
Join Date: Mar 2011
Posts: 5
Default

I was using the Classic version, just because I was comfortable with it and all the graphs were gone. WHen I changed my profile to the new version all the graphs reappeared. This is with the free version
yankeesabroad is offline  
Old 04-18-2021, 06:02 PM
  #10  
FitDay Member
 
Join Date: Apr 2012
Posts: 1
Default

Originally Posted by yankeesabroad View Post
I was using the Classic version, just because I was comfortable with it and all the graphs were gone. WHen I changed my profile to the new version all the graphs reappeared. This is with the free version
Exactly how did you do that?
chumps is offline  

Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service - Do Not Sell My Personal Information

Copyright © 2021 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.