Sync problems

Old 01-14-2010, 09:02 PM
  #1  
FitDay Premium Member
Thread Starter
 
Join Date: Jan 2010
Posts: 36
Default Sync problems

Maybe I'm not going about this right, but every time I email for support with my FitDay PC issues I get absolutely no response. Zilch. Am I using the wrong email?? The biggest problem I am having now is my profile set up on my PC will not sync with my online set up.
ArchyJill is offline  
Old 01-14-2010, 09:55 PM
  #2  
fitday_jim
Guest
 
Posts: n/a
Default

Hi ArchyJill. Sorry to hear this. We will get this taken care of. What email are you using? We actually do a nice job on responding quickly to support requests. Sometimes its hard with the online app which has 5 million members, but we are very good about PC requests and usually get back right away. Let me know and I'll personally look into what is going on.

- Jim
 
Old 01-14-2010, 10:30 PM
  #3  
FitDay Premium Member
Thread Starter
 
Join Date: Jan 2010
Posts: 36
Default

Thanks Jim...I'm sure it's just a glitch of some wierd variety, as the site and the program are both awesome. I'm using the [email protected] email, which I believe is the contact point listed on my PC version but I could be wrong because I am at work now, not on my PC.
ArchyJill is offline  
Old 01-15-2010, 02:02 AM
  #4  
fitday_jim
Guest
 
Posts: n/a
Default

That might be it. PC support generally goes through [email protected]. I will give support a heads up to look in the "feedback" queue for your question. Once again, sorry for the mixup. I will make sure support takes good care off you
 
Old 01-15-2010, 05:01 AM
  #5  
FitDay Premium Member
Thread Starter
 
Join Date: Jan 2010
Posts: 36
Default

Thanks bunches Jim. Will re-send to the correct address.
ArchyJill is offline  

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service - Do Not Sell My Personal Information

Copyright © 2021 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.