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lizeroy 07-15-2011 04:40 PM

Site Keeps Crashing
Every 4th or 5th click on the webpage seems to cause the site to crash for me. It takes several minutes for it to come back up and work again.

Is anyone else experiencing this issue?

This happens from multiple computers for me. It is very frustrating and I am at the point of looking for other sites to track my food consumption, but I really don't want to abandon Fitday.


01gt4.6 07-15-2011 04:48 PM


What browser are you using? I know that we've had an issue in the past with the site running slow or locking up but as far as I know that's been resolved. I do know that it was just reported that an ad for the mayo clinic is causing an issue. Can you confirm if this is or isn't what you're experiencing?

lizeroy 07-15-2011 05:01 PM

Generally I prefer to use Google Chrome's web browser. I have tried using IE and Firefox as well. It seems almost random as to when it happens. It seems to happen only when entering food into my daily log.

I have been reading on the forums all morning with no problems until I click on Foods. Sometimes it works, sometimes it doesn't.

It very well could be an AD that is causing this. That would explain its seemingly randomness. It has been happening for a few days for me.

01gt4.6 07-15-2011 05:14 PM

Okay. We'll look into this. Thanks.

lizeroy 07-18-2011 08:58 PM

I have been using only Firefox since my initial post and it seems to have helped with the crashing. Thanks for the help!

woodard2589 07-30-2011 05:11 PM

I use chrome and i have a lot of problems with the pages loading too. it'll go smoothly for a while then the pages either load up very slowly without all the page formatting or not at all

Gunn27 08-05-2011 11:41 PM

I have been experiencing the exact same issue for over a month. I also use Chrome (v13) as my browser.

mecompco 08-06-2011 02:58 AM

I've had issues the last few days as well. On different machines using Explorer (8 and 9).


vabeachgirlNYC 08-06-2011 05:06 AM

Ahhh, now you know what I have been dealing with. I'm glad others have started reporting it too.

mecompco 08-06-2011 02:18 PM


Originally Posted by vabeachgirlNYC (Post 52769)
Ahhh, now you know what I have been dealing with. I'm glad others have started reporting it too.

It's gotta be the forum software (and/or server)--yesterday and today (so far) it's been fine. The FitDay site itself seems pretty stable.


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