Lost username, can't access old account

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12-25-2010, 07:32 AM

Gill1953

FitDay Member

Thread Starter

Join Date: Dec 2010

Posts: 1

Lost username, can't access old account

Hello, can anyone help please? I created my account about 18months ago and filled it up with loads of info. Now I canT remember my USERNAME and can find no way to recover it. Is there a way please? Thanks

p.s I had to create a new account to post this - but I want to get back into my old account if poss.

Last edited by Gill1953; 12-25-2010 at 07:35 AM.

12-26-2010, 05:56 AM

01gt4.6

Super Moderator

Join Date: Jan 2010

Location: Slidell, Louisiana

Posts: 8,232

without knowing your username, I don't think we'd have any way to find your account info.

12-26-2010, 07:31 AM

mecompco

FitDay Premium Member

Join Date: May 2010

Posts: 2,621

Theoretically, if you used the same broadband Internet connection when you signed up the first time your IP "might" still be the same. That's about the only way I can think of. Lost passwords are much easier to recover.

Regards,
Michael

12-26-2010, 07:39 AM

MunaAmin

FitDay Member

Join Date: Oct 2010

Location: Ireland

Posts: 225

check your email box, maybe fitday send something like happy birthday emails, which might start 'dear so-and-so, happy birthday...'

01-03-2011, 03:54 AM

Bubbs21

FitDay Member

Join Date: Jan 2011

Posts: 168

Need Help Activating Old Fitday Account

Good day Fitday Admin,

I was an advid user of fitday but stopped in about 2006. I have since moved and have a new e-mail account, so I am not able to reset my password. Can you please assist.

My old e-mail was [email protected]

I would prefer to return to my old account with all the custom items entered.

Please advise.

01-03-2011, 12:27 PM

01gt4.6

Super Moderator

Join Date: Jan 2010

Location: Slidell, Louisiana

Posts: 8,232

welcome back. Admin will have to chime in on this.

01-04-2011, 11:25 AM

Bubbs21

FitDay Member

Join Date: Jan 2011

Posts: 168

Thanks Mike...so How does one contact or get the attention of admin?

01-04-2011, 12:39 PM

01gt4.6

Super Moderator

Join Date: Jan 2010

Location: Slidell, Louisiana

Posts: 8,232

she checks in on a regular basis, but I'll bring this to her attn. You should hear something from her soon.

01-05-2011, 05:53 PM

jenhay54

FitDay Member

Join Date: Jan 2011

Posts: 3

Mike, I forgot my password and after a week of trying to get my password reset and not getting any results I had to open another account. I really would like to be able to access my old account because I have over 2 years of information on it and want to retain that information. Is there anyway I could get someone to e-mail me so I can reset my password on my old account? My e-mail address is [email protected] and my user name was jenhay. I would greatly appreciate any help you can give me. thanks, jenhay