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The site would make more money if you could actually make a purchase.

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The site would make more money if you could actually make a purchase.

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Old 04-29-2019, 04:37 AM
  #1  
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Join Date: Apr 2015
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Default The site would make more money if you could actually make a purchase.

The payment pages doesn't work and the customer service sucks.

I computer crashed and I lost the program and the key. I can't get customer service to respond to any emails AND I can't repurchase because the payment site doesn't work.

A little help would be nice.
dbb1031 is offline  
Old 05-01-2019, 05:02 AM
  #2  
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Join Date: Feb 2019
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Originally Posted by dbb1031
The payment pages doesn't work and the customer service sucks.

I computer crashed and I lost the program and the key. I can't get customer service to respond to any emails AND I can't repurchase because the payment site doesn't work.

A little help would be nice.
Are you logging in using the credentials associated with your FitDay premium account?
IB_Villalobos is offline  
Old 06-01-2019, 06:01 PM
  #3  
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Any tips on how I can purchase Fitday V2? Also can't purchase on the checkout page. An internal server error pops up.
kaiser.sy is offline  
Old 06-03-2019, 08:51 AM
  #4  
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I was actually seeing some errors too yesterday. Maybe something is wrong with their system?
Vader29 is offline  
Old 06-17-2019, 02:07 AM
  #5  
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Hi everyone, we are working on some caching issues that may resolve the errors.
IBJoel is offline  
Old 10-27-2021, 08:10 PM
  #6  
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It's awful that the support on this site doesn't help you.
EvaShelby is offline  
Old 01-27-2022, 06:03 PM
  #7  
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Join Date: Jul 2014
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I don't believe that this site is being maintained anymore, given all the glitches. But I'll keep using it (been using it since 2002) until it becomes a total ghost town, cause all my custom foods are here, a list that has been growing for 20 years!
devofan is offline  
Old 02-20-2022, 06:19 AM
  #8  
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Join Date: Jul 2014
Posts: 10
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I did a WHOIS search for the fitday.com domain name and it says the registration is good until June of this year (2022). I do not expect it to renew after that so I've been trying to port my custom foods list to my fitness pal. :-(
devofan is offline  
Old 02-23-2022, 05:29 AM
  #9  
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Join Date: Sep 2010
Posts: 171
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Thanks for that info. They are clearly abandoning the site and each and every one of us loyal types as well!

Yes, mods!

We who have been using it for 10, 15, or even 20 years are being ABANDONED! And it sucks!
Kohsamui is offline  

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