FitDay Discussion Boards

FitDay Discussion Boards (https://www.fitday.com/fitness/forums/)
-   FitDay 2.0 Feedback & Support (https://www.fitday.com/fitness/forums/fitday-2-0-feedback-support/)
-   -   The site would make more money if you could actually make a purchase. (https://www.fitday.com/fitness/forums/fitday-2-0-feedback-support/27346-site-would-make-more-money-if-you-could-actually-make-purchase.html)

dbb1031 04-29-2019 04:37 AM

The site would make more money if you could actually make a purchase.
 
The payment pages doesn't work and the customer service sucks.

I computer crashed and I lost the program and the key. I can't get customer service to respond to any emails AND I can't repurchase because the payment site doesn't work.

A little help would be nice.

IB_Villalobos 05-01-2019 05:02 AM


Originally Posted by dbb1031 (Post 140686)
The payment pages doesn't work and the customer service sucks.

I computer crashed and I lost the program and the key. I can't get customer service to respond to any emails AND I can't repurchase because the payment site doesn't work.

A little help would be nice.

Are you logging in using the credentials associated with your FitDay premium account?

kaiser.sy 06-01-2019 06:01 PM

Any tips on how I can purchase Fitday V2? Also can't purchase on the checkout page. An internal server error pops up.

Vader29 06-03-2019 08:51 AM

I was actually seeing some errors too yesterday. Maybe something is wrong with their system?

IBJoel 06-17-2019 02:07 AM

Hi everyone, we are working on some caching issues that may resolve the errors.

EvaShelby 10-27-2021 08:10 PM

It's awful that the support on this site doesn't help you.

devofan 01-27-2022 06:03 PM

I don't believe that this site is being maintained anymore, given all the glitches. But I'll keep using it (been using it since 2002) until it becomes a total ghost town, cause all my custom foods are here, a list that has been growing for 20 years!

devofan 02-20-2022 06:19 AM

I did a WHOIS search for the fitday.com domain name and it says the registration is good until June of this year (2022). I do not expect it to renew after that so I've been trying to port my custom foods list to my fitness pal. :-(

Kohsamui 02-23-2022 05:29 AM

Thanks for that info. They are clearly abandoning the site and each and every one of us loyal types as well!

Yes, mods!

We who have been using it for 10, 15, or even 20 years are being ABANDONED! And it sucks!


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