Premium Service Fail!

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Old 08-03-2014, 05:25 PM
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Default Premium Service Fail!

I signed up for premium service a year ago...I was never able to access it. Now, I have been charged again for this service and I still can't access it. Can someone point me in the right direction?

I need help getting on that premium account because the payment that was auto withdrawn was from an account that i no longer use, caused an overdraft. My address and phone number have changed as well.
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Old 08-04-2014, 12:06 AM
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Originally Posted by Shelynne View Post
I signed up for premium service a year ago...I was never able to access it. Now, I have been charged again for this service and I still can't access it. Can someone point me in the right direction?

I need help getting on that premium account because the payment that was auto withdrawn was from an account that i no longer use, caused an overdraft. My address and phone number have changed as well.
I send this to admin to get straightened out.
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Old 08-04-2014, 05:30 PM
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We got your email. Sending you info now.

Originally Posted by Shelynne View Post
I signed up for premium service a year ago...I was never able to access it. Now, I have been charged again for this service and I still can't access it. Can someone point me in the right direction?

I need help getting on that premium account because the payment that was auto withdrawn was from an account that i no longer use, caused an overdraft. My address and phone number have changed as well.
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Old 08-04-2014, 05:43 PM
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Default Resolution!

Thank you so much. I have received the email, my password is reset and I am on my way to a slimmer me!!

Thank you for getting this straightened out! Looking forward to using my premium service!

Great customer service. I appreciate it!


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