Go Back   FitDay Discussion Boards > Forum Feedback and Support > FitDay Classic Feedback and Support
Search Today's Posts Mark Forums Read


Closed Thread
 
LinkBack Thread Tools Search this Thread Display Modes
Old 12-11-2011, 11:55 AM   #11 (permalink)
FitDay Member
 
mecompco's Avatar
 
Join Date: May 2010
Posts: 2,620
Default

Thank you, you're doing great as well!

Now, I just had a look at the Premium page, and it costs $49.95 for a year. FitDayPC costs $29.95 (one-time fee). I'm wondering how you got the link for FitDayPC v.1 at all--very strange.

So the total cost should have been $79.90 for both a year of Premium (required for syncing) AND FitDayPC v. 2. Now, I suspect that a little Googling might find you a $10 coupon code so you can get FitDayPC for $19.95.

Hope this helps, and I know the IB folks (owners of FitDay) do eventually respond. When did you email support? I suspect the weekend might slow down any response.

Regards,
Michael
__________________
47 M 5'8"

May 4, 2010...... 440? lbs. (Start FitDay Size 60 Jeans)
June 19, 2010.... 393 lbs. (First Weigh-in)
June 19, 2011.... 229 lbs. (164 lbs. gone in one year :-)
Current Weight... 185 lbs. (Size 36 Jeans)

Next Goal 169 lbs. (07/04/12)
Ultimate Goal 165 lbs. (12/31/12)

The best exercises for weight loss are Fork Putdowns and Table Pushaways.


Last edited by mecompco; 12-11-2011 at 11:59 AM.
mecompco is offline  
Old 12-11-2011, 06:13 PM   #12 (permalink)
FitDay Member
 
VitoVino's Avatar
 
Join Date: Jul 2011
Location: 86
Posts: 1,858
Default

Quote:
Originally Posted by amusin View Post
The help option does not work- I get an error message when I try to click it. I have done a through search- the word sync is nowhere in any option- nor is there a sync icon.
The only thing I can make of this is, the software is not installed correctly or cannot run correctly with your operating system. Try reinstalling the software and make sure it installs completely.

What version of operating system are you using? FD runs on Windows Vista / XP / 2000 / ME / 98 . Are you trying to run it on 7?

Like Michael, I find it very odd that you were sent an outdated version of software. That link would have been removed long ago, so I really find it difficult believing you're running "Version 1".

Here's the link to download. Unless you found the software somewhere else, there is no way you would have downloaded v1

http://www.fitday.com/pc/Order.html
__________________
Vito



Think of food as fuel for the body instead of feeding emotions

Last edited by VitoVino; 12-11-2011 at 06:30 PM.
VitoVino is offline  
Old 12-16-2011, 02:20 AM   #13 (permalink)
FitDay Premium Member
 
amusin's Avatar
 
Join Date: Dec 2011
Location: West Milford, New Jersey
Posts: 9
Default

Vito & Michael

Hey you two. Just checking in. Thank you sooooooooooooo much for trying to help me this weekend- what a fiasco. It's been a crazy week- so busy at work and my husband is away on business this week- I have been flying solo handling everything on the homefront myself. Finally finally finally got this resolved TONIGHT. Logged in as a premium member 5 mins ago. Need to hop off line and do somethings here before I go to bed. I will log back in this weekend and share the resolution info with you- it may help the next person who encounters the same issues I did. And yes, I finally did get in touch with the folks at FitDay. ) Happy- though still a tad confused- Camper. )
__________________
42, Female, 5'9"
02/01/11 Maxed out @ 331 lbs
12/10/11 254 lbs ~ down 77 lbs and feeling great!
Current Goal: 23 lbs more by 03/03/12 ~ WILL be down 100 lbs
Final Goal Weight: 135 lbs ~ Will be down 196 lbs...someday
amusin is offline  
Old 12-16-2011, 03:18 AM   #14 (permalink)
FitDay Member
 
VitoVino's Avatar
 
Join Date: Jul 2011
Location: 86
Posts: 1,858
Default

Great news!

And yes, updating this thread will be very helpful for others. I'm pleased everything is working out for you.
__________________
Vito



Think of food as fuel for the body instead of feeding emotions
VitoVino is offline  
Old 12-16-2011, 06:40 PM   #15 (permalink)
Administrator
 
Join Date: Mar 2011
Posts: 507
Default

Just FYI, we have a new CS representative here, over the last few weeks, and she has been doing great work getting folks like amusin the help they need; as soon as I passed this one off to her, she got right on it, helping to diagnose the issue.

I expect the CS facet to run really well now. Let me know if this isn't the case, mods

Glad you're back in the game, amusin!

Paul
IBobi is offline  
Old 12-16-2011, 07:15 PM   #16 (permalink)
FitDay Member
 
mecompco's Avatar
 
Join Date: May 2010
Posts: 2,620
Default

Great news! FitDay Premium and PC work very well and it's nice to know CS is there if needed.

Regards,
Michael
__________________
47 M 5'8"

May 4, 2010...... 440? lbs. (Start FitDay Size 60 Jeans)
June 19, 2010.... 393 lbs. (First Weigh-in)
June 19, 2011.... 229 lbs. (164 lbs. gone in one year :-)
Current Weight... 185 lbs. (Size 36 Jeans)

Next Goal 169 lbs. (07/04/12)
Ultimate Goal 165 lbs. (12/31/12)

The best exercises for weight loss are Fork Putdowns and Table Pushaways.

mecompco is offline  
Closed Thread

Tags
fitday pc, fitday premium, sync

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
Powered by vBulletin® Version 3.7.5
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.3.2