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Old 12-25-2010, 07:32 PM   #1 (permalink)
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Default Lost username, can't access old account
Hello, can anyone help please? I created my account about 18months ago and filled it up with loads of info. Now I canT remember my USERNAME and can find no way to recover it. Is there a way please? Thanks
p.s I had to create a new account to post this - but I want to get back into my old account if poss.
Last edited by Gill1953; 12-25-2010 at 07:35 PM.
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Old 12-26-2010, 05:56 PM   #2 (permalink)
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without knowing your username, I don't think we'd have any way to find your account info.
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Old 12-26-2010, 07:31 PM   #3 (permalink)
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Theoretically, if you used the same broadband Internet connection when you signed up the first time your IP "might" still be the same. That's about the only way I can think of. Lost passwords are much easier to recover.

Regards,
Michael
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June 19, 2010.... 393 lbs. (First Weigh-in)
June 19, 2011.... 229 lbs. (164 lbs. gone in one year :-)
Current Weight... 185 lbs. (Size 36 Jeans)

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Old 12-26-2010, 07:39 PM   #4 (permalink)
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check your email box, maybe fitday send something like happy birthday emails, which might start 'dear so-and-so, happy birthday...'
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Old 01-03-2011, 03:54 PM   #5 (permalink)
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Default Need Help Activating Old Fitday Account
Good day Fitday Admin,

I was an advid user of fitday but stopped in about 2006. I have since moved and have a new e-mail account, so I am not able to reset my password. Can you please assist.

My old e-mail was jj.hilton@cogeco.ca

I would prefer to return to my old account with all the custom items entered.

Please advise.
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Jacqueline
47 F
Weight Jan 1, 2011 = 288 pounds (size 24)
Weight April 1, 2011 = 244 pounds
Weight July 1, 2011 = 220 pounds
Weight September 22, 2011 = 203
Weight Goal April 6, 2012 = 185 pounds
Ultimate weight goal = 155 pounds Sept 1, 2012

Current Weight = 213 lbs (size 14)
Total loss to date = 75 lbs
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Old 01-04-2011, 12:27 AM   #6 (permalink)
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welcome back. Admin will have to chime in on this.
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Old 01-04-2011, 11:25 PM   #7 (permalink)
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Thanks Mike...so How does one contact or get the attention of admin?
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Jacqueline
47 F
Weight Jan 1, 2011 = 288 pounds (size 24)
Weight April 1, 2011 = 244 pounds
Weight July 1, 2011 = 220 pounds
Weight September 22, 2011 = 203
Weight Goal April 6, 2012 = 185 pounds
Ultimate weight goal = 155 pounds Sept 1, 2012

Current Weight = 213 lbs (size 14)
Total loss to date = 75 lbs
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Old 01-05-2011, 12:39 AM   #8 (permalink)
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she checks in on a regular basis, but I'll bring this to her attn. You should hear something from her soon.
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Old 01-06-2011, 05:53 AM   #9 (permalink)
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Mike, I forgot my password and after a week of trying to get my password reset and not getting any results I had to open another account. I really would like to be able to access my old account because I have over 2 years of information on it and want to retain that information. Is there anyway I could get someone to e-mail me so I can reset my password on my old account? My e-mail address is jeanevanshaynes@hotmail.com and my user name was jenhay. I would greatly appreciate any help you can give me. thanks, jenhay
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Old 01-08-2011, 06:14 PM   #10 (permalink)
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Unhappy Not Impressed...
I am very thankfull for the support of others on this site. However, the admin support is clearlly absent.
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Jacqueline
47 F
Weight Jan 1, 2011 = 288 pounds (size 24)
Weight April 1, 2011 = 244 pounds
Weight July 1, 2011 = 220 pounds
Weight September 22, 2011 = 203
Weight Goal April 6, 2012 = 185 pounds
Ultimate weight goal = 155 pounds Sept 1, 2012

Current Weight = 213 lbs (size 14)
Total loss to date = 75 lbs
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