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-   -   My account disappeared (http://www.fitday.com/fitness/forums/fitday-classic-feedback-support/10621-my-account-disappeared.html)

pbodwell 02-01-2014 04:57 PM

My account disappeared
 
I tried to log into my account and I tried what I thought was my user id and that didn't work, then I tried my e-mail as user id and that didn't work. I clicked on forgot password because I thought it would tell me my account already existed but it let me make a new account. Did my old one disappear. I had some custom foods built and also all my stats. Are they gone?

Kathy13118 02-01-2014 05:08 PM

If you had a user ID that worked before and you're logging in with a new ID, perhaps your old ID was banned for some reason - some links in a recent post that looked like spam? Or links in your signature?

tyen 02-03-2014 10:06 PM

@pbodwell

Send an email to support@fitday.com and we'll get this sorted out.


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