Go Back   FitDay Discussion Boards > Forum Feedback and Support > FitDay Classic Feedback and Support
Search Today's Posts Mark Forums Read

Like Tree0Likes
LinkBack Thread Tools Search this Thread Display Modes
Old 02-01-2014, 04:57 PM   #1
FitDay Member
Join Date: Feb 2014
Posts: 1
Default My account disappeared

I tried to log into my account and I tried what I thought was my user id and that didn't work, then I tried my e-mail as user id and that didn't work. I clicked on forgot password because I thought it would tell me my account already existed but it let me make a new account. Did my old one disappear. I had some custom foods built and also all my stats. Are they gone?
pbodwell is offline   Reply With Quote
Old 02-01-2014, 05:08 PM   #2
Super Moderator
Kathy13118's Avatar
Join Date: Jan 2010
Posts: 1,792

If you had a user ID that worked before and you're logging in with a new ID, perhaps your old ID was banned for some reason - some links in a recent post that looked like spam? Or links in your signature?
Kathy13118 is offline   Reply With Quote
Old 02-03-2014, 10:06 PM   #3
Join Date: Nov 2012
Posts: 370


Send an email to support@fitday.com and we'll get this sorted out.
For all questions regarding the Fitday service, email: support@fitday.com
tyen is offline   Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On