Go Back   FitDay Discussion Boards > Forum Feedback and Support > FitDay Classic Feedback and Support
Search Today's Posts Mark Forums Read


Reply
 
LinkBack Thread Tools Search this Thread Display Modes
Old 01-25-2014, 02:26 AM   #1 (permalink)
FitDay Member
 
Join Date: Mar 2012
Posts: 6
Default Functioning correctly here?

What's up with Fitday? When I click on a link, for example to search a food or to recalculate values, I get a page that says "Found The document is here". The word "here" is a link which takes me where I want to go. It's annoying to have to make the extra clicks.
bungersma is offline   Reply With Quote
Old 01-25-2014, 02:48 AM   #2 (permalink)
Super Moderator
 
Kathy13118's Avatar
 
Join Date: Jan 2010
Posts: 1,155
Default

I don't get that in Chrome. What browser are you using?
Kathy13118 is online now   Reply With Quote
Old 01-25-2014, 05:30 AM   #3 (permalink)
FitDay Member
 
Join Date: Mar 2012
Posts: 6
Default

I use Firefox, running on a Macbook Air. OS10.7.5. It doesn't happen every single time, but it has happened repeatedly yesterday and today.
bungersma is offline   Reply With Quote
Old 01-25-2014, 05:32 AM   #4 (permalink)
FitDay Member
 
Join Date: Mar 2012
Posts: 6
Default

I just tried it again. I can make it happen by using the "recalculate" button after searching a food.
bungersma is offline   Reply With Quote
Old 01-25-2014, 02:38 PM   #5 (permalink)
Super Moderator
 
cjohnson728's Avatar
 
Join Date: Jan 2010
Posts: 4,083
Default

I use Firefox, but not a Mac. I've not seen that in my 4 years on this site.

Maybe tech can help?
__________________
Cassie

And now that you don't have to be perfect, you can be good.
-John Steinbeck
cjohnson728 is offline   Reply With Quote
Old 01-25-2014, 03:46 PM   #6 (permalink)
FitDay Member
 
Join Date: Mar 2012
Posts: 6
Default

It must be something deep in my preferences if it is not the case for others. Thanks for the feedback.
bungersma is offline   Reply With Quote
Old 01-25-2014, 04:48 PM   #7 (permalink)
Super Moderator
 
Kathy13118's Avatar
 
Join Date: Jan 2010
Posts: 1,155
Default

Using fitday in Firefox does seem glitchy to me. I didn't experience what you did. However, my foods disappeared for awhile and then suddenly reappeared - my food tally for the day so far. Don't know why that happened or if it happens to other people. Chrome does seem to work better for me.
Kathy13118 is online now   Reply With Quote
Old 01-31-2014, 08:09 PM   #8 (permalink)
Administrator
 
Join Date: Nov 2012
Posts: 127
Default

Hi Guys,

Like with any reproducible error or bug, please send as much details to support@fitday.com

Things to include:

Account name
Email
Steps to reproduce issue
Screenshots
__________________
For all questions regarding the Fitday service, email: support@fitday.com
tyen is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
Powered by vBulletin® Version 3.7.5
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.3.2