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-   -   Problem w/Nutrition report (https://www.fitday.com/fitness/forums/fitday-2-0-feedback-support/7657-problem-w-nutrition-report.html)

dmartz 06-14-2012 05:44 AM
Problem w/Nutrition report
 
In Fitday Beta, there appears to be a problem with the report 'Nutrition.' I can never get this report to present. I first noted this issue months ago, but don't think I've reported it until now. The beta report 'Calories' always works, and I use it often, but I never can get 'Nutrition' to appear. The page shows "this may take a few seconds," and will show the <spinning request icon> for hours, but never complete.
Thought you may want to know: Premium user, Browser: Firefox, problem occurs on prior Firefox versions (~ 10) & current version: 13, OS: Windows. The nutrition reports work in Fitday Classic, but not in Beta. If you'd like more info, please let me know.
'Love fitday, I'm a long term user and it really works for me. Well, except for this one report.

wildtreecourt 06-16-2012 08:20 AM
This happens to me too!



Originally Posted by dmartz (Post 83533)
In Fitday Beta, there appears to be a problem with the report 'Nutrition.' I can never get this report to present. I first noted this issue months ago, but don't think I've reported it until now. The beta report 'Calories' always works, and I use it often, but I never can get 'Nutrition' to appear. The page shows "this may take a few seconds," and will show the <spinning request icon> for hours, but never complete.
Thought you may want to know: Premium user, Browser: Firefox, problem occurs on prior Firefox versions (~ 10) & current version: 13, OS: Windows. The nutrition reports work in Fitday Classic, but not in Beta. If you'd like more info, please let me know.
'Love fitday, I'm a long term user and it really works for me. Well, except for this one report.

IBswilson 06-18-2012 10:26 AM
We had some really odd data stored for one of our foods in the database which was causing the nutrition reports to crash.

Everything should be fixed now.

Thank you dmartz and wildtreecourt for communicating with me to help us fix this issue.


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