Convenience for everyone
 

We’re getting more WhatsApp messages every day, and it’s getting messy. Clients wait, managers jump in, and no one knows who owns which request. Is there a way to automatically assign chats to the right people without micromanaging everything?

Hi. We decided to use WhatsApp integrated with Whatcrm's Kommo, and this problem has virtually disappeared. One huge plus for me was automatic request allocation. New messages are instantly distributed to employees based on rules we set, so nothing gets lost. Combined with kommo whatsapp, our response speed improved a lot. Everyone sees only their own tasks, clients get faster answers, and I don’t need to manually control the flow anymore. It feels organized and very business-friendly.

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