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Old 08-12-2015, 08:17 AM
  #1  
FitDay Premium Member
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Join Date: Aug 2015
Posts: 2
Exclamation Premium Problem

I just upgraded to Premium and my activation code doesn't work. The error message is "The was an error processing the premium code you entered." I tried to find some information on the support page but it won't accept my user name and password (but the site will). I've contacted support but haven't heard anything back yet. Is there a moderator here who can help me out? Thank you!
CathyJoCooke is offline  
Old 08-12-2015, 10:10 AM
  #2  
Administrator
 
Join Date: Nov 2012
Posts: 370
Default

I just checked your account and confirmed that your upgrade was processed.

You should be able to use the premium membership.

Originally Posted by CathyJoCooke
I just upgraded to Premium and my activation code doesn't work. The error message is "The was an error processing the premium code you entered." I tried to find some information on the support page but it won't accept my user name and password (but the site will). I've contacted support but haven't heard anything back yet. Is there a moderator here who can help me out? Thank you!
tyen is offline  
Old 08-13-2015, 01:24 AM
  #3  
FitDay Premium Member
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Join Date: Aug 2015
Posts: 2
Smile Thank you!

Works perfectly. Thank you so much for the speedy reply and help.
CathyJoCooke is offline  
Old 10-24-2015, 04:35 AM
  #4  
FitDay Member
 
Join Date: Oct 2015
Posts: 2
Default Help

I just upgraded 2 accounts and it says The was an error processing the premium code you entered.

HELP!

butterfly318

also why can I NOT sync my fitday pc to my online account!?

wow help me!
hrj318 is offline  
Old 10-26-2015, 07:48 AM
  #5  
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Join Date: Nov 2012
Posts: 370
Default

I just replied to your post in another thread. Confirmed that butterfly318 is up and running!

Originally Posted by hrj318
I just upgraded 2 accounts and it says The was an error processing the premium code you entered.

HELP!

butterfly318

also why can I NOT sync my fitday pc to my online account!?

wow help me!
tyen is offline  

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