Software SYNC Issues
07-31-2015, 11:17 AM
#2
Administrator
Join Date: Nov 2012
Posts: 370
08-02-2015, 11:04 AM
#3
FitDay Premium Member
Join Date: Apr 2015
Posts: 7
My sync also stopped and is the only reason for bothering with purchasing the product. I did receive an email from support, 2 actually, saying they were working on the problem but as of August 2, mine still does not function.
that stated "We have escalated your issue to our tech staff, we'll update you once
08-06-2015, 04:11 AM
#8
Administrator
Join Date: Nov 2012
Posts: 370
Our tech staff is still working on the issue. Unfortunately, I have no specific information regarding the progress.
I'll definitely, post once they let me know the work has been completed.
Thanks for your patience.
I'll definitely, post once they let me know the work has been completed.
Thanks for your patience.
08-07-2015, 01:09 PM
#9
FitDay Member
Thread Starter
Join Date: Jul 2015
Posts: 15
Crickets..............
This is so disappointing. I have used this software/site for over a decade, so very disappointing. 
You would think they would want to resolve the issues of their paying customers. I guess I will have to search for a more action oriented software/site. 
08-13-2015, 05:10 AM
#10
FitDay Member
Thread Starter
Join Date: Jul 2015
Posts: 15
Sync issue
Still nothing just the usual we have nothing to tell you. This is so disappointing. I have used this software/site for over a decade, so very disappointing. You would think they would want to resolve the issues of their paying customers. I guess I will have to search for a more action oriented software/site.
This is so disappointing. I have used this software/site for over a decade, so very disappointing. You would think they would want to resolve the issues of their paying customers. I guess I will have to search for a more action oriented software/site. ANY ADVICE????
