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-   -   iPad User Problem (https://www.fitday.com/fitness/forums/fitday-classic-feedback-support/6616-ipad-user-problem.html)

cqryberg 02-04-2012 08:35 PM

iPad User Problem
 
Have used FitDay on my PC for years, so am familiar with how the program works. *Yesterday I loaded the iPad app on my iPad, and it seemed to be working fine. *But now, when I go back to it, it responds with a blank graphic of the screen. *Can you suggest a remedy for this?

VitoVino 02-04-2012 08:56 PM

I see you're using Classic.

What Browser and what version?

Have you cleared the cache from your browser?

cqryberg 02-05-2012 12:34 AM

User problem
 
Thanks for your response. Not sure what you mean by cache, but clearing website data referring to Fitday, and cookies did not help. This IPad uses Safari, can't figure out what version. Does this mean a trip to the Apple store?

VitoVino 02-05-2012 12:53 AM

All browsers as far as I know have an option to "clear cache" when you click on the browser name in the upper left hand corner. From the menu select clear cache.

I recommend you download and install Firefox for Mac. Let's see if FF does the trick.

cqryberg 02-05-2012 01:06 AM

User problem
 
The IPad doesn't seem to offer those options, but I think I got it fixed. I figured out how to delete the app, and then I reinstalled it. It seems to be working....yay! We'll see if it still works tomorrow. Wonderful application, by the way, the iPad app has a much better user interface than the regular program. Thanks so much!:)

VitoVino 02-05-2012 02:45 AM

Glad it worked out for you. If you can figure out what went wrong please update this thread. Someone else may benefit.

Cheers.


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