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-   -   Fitday home page not displaying full login option (https://www.fitday.com/fitness/forums/fitday-classic-feedback-support/4500-fitday-home-page-not-displaying-full-login-option.html)

wlbearden 06-14-2011 05:13 AM

Fitday home page not displaying full login option
 
All of a sudden, the past 2 or 3 days, the homepage displays the box where I enter my user id, but the password box is missing. It still has the "sign in" button, so when I enter my user id, press "sign in" and of course it takes me to another screen that says "You are not logged in" and displays both the user id and password boxes to fill in. I am not having trouble logging in once I get there...I just think it is weird that all of a sudden the password box is no longer on the home page. Anyone else having this issue?

FutureizNow 06-14-2011 11:20 PM


Originally Posted by wlbearden (Post 48621)
All of a sudden, the past 2 or 3 days, the homepage displays the box where I enter my user id, but the password box is missing. It still has the "sign in" button, so when I enter my user id, press "sign in" and of course it takes me to another screen that says "You are not logged in" and displays both the user id and password boxes to fill in. I am not having trouble logging in once I get there...I just think it is weird that all of a sudden the password box is no longer on the home page. Anyone else having this issue?

Same problem!

quinnesec 06-15-2011 01:32 AM


Originally Posted by cjohnson728 (Post 48669)
Michael, I am having a related problem with my account; security on my account is worse, not better, and I don't want to put the details out here for everyone on the internet to see. Is there an email that actually works that someone can take care of this? Thanks...

Yep. I found out awhile back that if you enter "fitday, (your screen name)" in the Google search box, many of your posts and your fitday profile will pop up for the whole world to see. That's why I took my pic down.

Ardellis 06-17-2011 10:51 PM

Just a note for you to consider from a web design perspective...

Forcing folks to go through an extra click to get into their accounts will drive some percentage away. Internet users are notoriously impatient. You don't want to give them reasons to get impatient with FitDay.

Additionally, if you make current members go to a second page to log in, then many of us will bookmark the new login page (as I already have) and never look at the front page again. Assuming that you actually might put something relevant on the front page (announcements, etc.) and expect everyone to see it, this could be a bad thing.

luvlowkarb 06-18-2011 05:34 PM

Password box
 
I, too, have no place for my pasword, I have to enter my username and then hit enter, and then there is a new sign in screen and the password box appears there. Both on IE, and Chrome. Although I am currently not using Chrome for Fitday since it isn't working properly, as I have posted already.

I was able to use it on Chrome for about 20 minutes today, and then it pooped out again!

ibobi 06-20-2011 09:47 AM

Tech is still tinkering with the sign-on process. Fear not-- they are aware the current one is not ideal and if they can create one that is both faster AND more secure, they will; but security is the paramount concern here.

Paul

ibobi 06-20-2011 09:50 AM

At this time, everyone is doing the secure double sign-in. It's being workshopped by tech.

Steveptracker 06-21-2011 04:59 AM

No password field on FITDAY home page
 
I access my fitday account on computers with IE and Firefox browsers... both only show the username field on the fitday home page. Neither are allowing my login info to ramain resident. It's a pain in the you know what!

FutureizNow 06-22-2011 06:31 AM

Second this motion
 
This site is more secure than my banking and investment sites.
It's great that privacy is valued, but what is the big secret?
If someone has a weight issue, then most of the time, it's not a secret.

ibobi 06-23-2011 06:38 AM

Merging the new login thread with the existing one.

Yes, our tech team is tinkering with the login process, and yes, FitDay is very secure and we like it that way :)

They've been very good at keeping us in the loop on updates, and as they continue their site infrastructure work we'll keep sending updates about the login process.

Thank you for your patience, all,

Paul

ibobi 06-28-2011 06:08 AM

The most recent word I have on this is to bookmark the login page, which (once you have signed on at least once) should allow you to login on a single page. Keep in mind, there is no password auto-complete option (unless you enable it through your browser).

Again, this is a site security issue. We'd rather err on the side of caution.

Paul

vabeachgirlNYC 06-28-2011 06:34 AM


Originally Posted by quinnesec (Post 48698)
Yep. I found out awhile back that if you enter "fitday, (your screen name)" in the Google search box, many of your posts and your fitday profile will pop up for the whole world to see. That's why I took my pic down.

Unfortunately any public forum is, well public. I belong to a private forum too and nothing I post can be googled from that one.

Thanks for the update IBobi!

I am using FF and haven't had this issue. :confused:

I did notice the site is loading a little quicker and I am able to actually post now! :)

peppy35 06-28-2011 07:58 AM

Security Certificate Errors
 
Is anyone else getting this error message? I use Internet Explorer and have been getting this notice since FD changed the login page. (quite annoying actually) :confused: It only happens on the food log and activities pages.


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