Login problems?
#1
FitDay Member
Thread Starter
Join Date: Apr 2010
Posts: 1
Login problems?
Am I the only one who is having login problems today?
#2
FitDay Member
Join Date: May 2010
Posts: 1
Hello kkwan81,
Are you still having problems logging in? I just joined yesterday (free online version) and after I was logged off, I tried numerous times to log back in with no luck. I even did the "forgot password" thing even though I knew my password was correct and I never even received an email to reset my password. I am not very happy with this site already. Also, after finally being able to log in today, I could not find anywhere on the site where I could get help with this issue. When I first joined yesterday, I was going to purchase the premium version, so I am now glad that I waited.
Are you still having problems logging in? I just joined yesterday (free online version) and after I was logged off, I tried numerous times to log back in with no luck. I even did the "forgot password" thing even though I knew my password was correct and I never even received an email to reset my password. I am not very happy with this site already. Also, after finally being able to log in today, I could not find anywhere on the site where I could get help with this issue. When I first joined yesterday, I was going to purchase the premium version, so I am now glad that I waited.
#3
FitDay Member
Join Date: May 2010
Posts: 1
Hello kkwan81,
Are you still having problems logging in? I just joined yesterday (free online version) and after I was logged off, I tried numerous times to log back in with no luck. I even did the "forgot password" thing even though I knew my password was correct and I never even received an email to reset my password. I am not very happy with this site already. Also, after finally being able to log in today, I could not find anywhere on the site where I could get help with this issue. When I first joined yesterday, I was going to purchase the premium version, so I am now glad that I waited.
Are you still having problems logging in? I just joined yesterday (free online version) and after I was logged off, I tried numerous times to log back in with no luck. I even did the "forgot password" thing even though I knew my password was correct and I never even received an email to reset my password. I am not very happy with this site already. Also, after finally being able to log in today, I could not find anywhere on the site where I could get help with this issue. When I first joined yesterday, I was going to purchase the premium version, so I am now glad that I waited.
I know this is a free program but I find this problem very irritating.
#4
FitDay Member
Join Date: Feb 2011
Posts: 1
Can't log in to FitDay
I cannot log in to fit day. Apparantly the forum remembers me and do not require password while the program itself do not accept my password whatsoever.
I am sure that I am typing the right password because when I type different one I am getting message for incorect password.
AriesVL
I am sure that I am typing the right password because when I type different one I am getting message for incorect password.
AriesVL
#5
I'm a little confused about what you mean.
If I leave my browser open I can come back hours later and I will still be signed into the forums. I can post without signing back in, But if I go to my journal it wants me to log back in.
If I don't log in and go back to the forum I am now signed out of that too and unable to post until I sign back in.
Did you have to sign up under a different screen name to post the issue you are having?
If I leave my browser open I can come back hours later and I will still be signed into the forums. I can post without signing back in, But if I go to my journal it wants me to log back in.
If I don't log in and go back to the forum I am now signed out of that too and unable to post until I sign back in.
Did you have to sign up under a different screen name to post the issue you are having?
#6
FitDay Member
Join Date: Jun 2011
Posts: 1
Login issue
On the home page there was not a spot for a password to log in, well it re-directed me to a different log in page then I couldnt remember my password, so I did a password reset then once I logged in NONE of my info was there, not custom foods or weight tracking..anything. Im not so upset about anything other than the hours Ive spent entering custom foods.
Halp!!
Halp!!
#7
We've started with some changes. Our tech team will look into this and see about getting it corrected.
#8
Answer from Tech:
"We are still working out some unexpected issues with the update....
Please inform this and other users that no data has been lost. Right now the user simply needs to clear their cookies and the FitDay application should work as expected.
If the user still has trouble logging in (after the update) due to their password change we will assist in resetting their password.
I will let you all know when we are finished with the updates and everything is working properly. Thank you all for your patience.
-Scott"
Please inform this and other users that no data has been lost. Right now the user simply needs to clear their cookies and the FitDay application should work as expected.
If the user still has trouble logging in (after the update) due to their password change we will assist in resetting their password.
I will let you all know when we are finished with the updates and everything is working properly. Thank you all for your patience.
-Scott"
#9
FitDay Member
Join Date: Sep 2010
Posts: 171
It would be great if, once the updates are up and running, you all could post a note here with what has been changed. Something like "you used to see...., and now you'll see.... and here's what's different about how to get there (if any changes).". Keep plugging away, we're eager to see some progress!
#10
It would be great if, once the updates are up and running, you all could post a note here with what has been changed. Something like "you used to see...., and now you'll see.... and here's what's different about how to get there (if any changes).". Keep plugging away, we're eager to see some progress!