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-   -   Constantly Kicked to Login Screen (https://www.fitday.com/fitness/forums/fitday-classic-feedback-support/11421-constantly-kicked-login-screen.html)

moosifee 09-27-2014 07:38 AM

Constantly Kicked to Login Screen
 
Log in. Click "Weight." Enter weight. Click Save. Goto Login.

Log in. Click "Weight." Enter weight. Click Save. Goto Login.

Log in. Click "Weight." Enter weight. Click Save. Goto Login.

Log in. Click "Weight." Enter weight. Click Save. Accepted.

Get auto-logged after a very few minutes.

Log in. Click "Foods." Make a selection from Recent Foods. Goto Login.

Log in. Click "Foods." Make a selection from Recent Foods. Goto Login.

Log in. Click "Foods." Make a selection from Recent Foods. Entry accepted.


This is typical and has been for about a week now. Is this a known issue, and if so, is there a fix?

tekkychick 09-27-2014 12:23 PM

Kicked to login screen
 
this happens to me in Chrome when I go to browse "recent foods". I've started using Firefox instead. any fix coming?

tyen 09-29-2014 03:38 AM

Hello,

Click on this link, then close and re-start your browser.

https://www.fitday.com/webfit/reset.php



Originally Posted by moosifee (Post 111417)
Log in. Click "Weight." Enter weight. Click Save. Goto Login.

Log in. Click "Weight." Enter weight. Click Save. Goto Login.

Log in. Click "Weight." Enter weight. Click Save. Goto Login.

Log in. Click "Weight." Enter weight. Click Save. Accepted.

Get auto-logged after a very few minutes.

Log in. Click "Foods." Make a selection from Recent Foods. Goto Login.

Log in. Click "Foods." Make a selection from Recent Foods. Goto Login.

Log in. Click "Foods." Make a selection from Recent Foods. Entry accepted.


This is typical and has been for about a week now. Is this a known issue, and if so, is there a fix?


davcond 09-30-2014 02:00 PM

Reset worked! Thanks

luvlowkarb 10-11-2014 10:10 PM


Originally Posted by tekkychick (Post 111418)
this happens to me in Chrome when I go to browse "recent foods". I've started using Firefox instead. any fix coming?

Same thing happening to me for a few days now. I will try the fix and see what happens.

davcond 10-12-2014 12:14 PM

Back to the same ol problem. Keep hitting reset but only lasts for a few clicks. Please fix.

tyen 10-13-2014 06:17 AM

We are having our tech staff look into the matter.

rosabella2012 10-13-2014 02:39 PM

It's happened to me everytime I switch from one thing to another on here and more today than eny other day so far. I'll try reset and see what happens! Vicki

Rossana2566 10-26-2014 10:16 PM

Same happening here! I even had to log in again just to write this comment. Getting quite annoying.

tyen 10-28-2014 09:40 AM

Hi Guys,

Tech is still looking into the issue. We appreciate your patience while we get this sorted out.

Thanks,
Tyson


Originally Posted by Rossana2566 (Post 111906)
Same happening here! I even had to log in again just to write this comment. Getting quite annoying.



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