Fitday App Upgrade on Mobile Not Working

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Old 08-28-2017, 12:00 AM
  #1  
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Question Fitday App Upgrade on Mobile Not Working

Hello

I hope this is the correct place to ask this as I am new here but I have just purchased the upgrade to unlock the features to add your activity etc on the mobile app and its still saying that its locked when I try and add my activity?? When I try to repurchase (because I thought maybe it didn't go through?) it states that I have already purchased it and I have no idea what to do to make it work? I've had to add my activity from my laptop today but would like the convenience of it on my mobile.
Can you please help me?
ChocoThighs is offline  
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Old 08-28-2017, 06:20 PM
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I have fixed this for you. Please log out and back into the app.

Originally Posted by ChocoThighs View Post
Hello

I hope this is the correct place to ask this as I am new here but I have just purchased the upgrade to unlock the features to add your activity etc on the mobile app and its still saying that its locked when I try and add my activity?? When I try to repurchase (because I thought maybe it didn't go through?) it states that I have already purchased it and I have no idea what to do to make it work? I've had to add my activity from my laptop today but would like the convenience of it on my mobile.
Can you please help me?
tyen is offline  
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Old 01-06-2018, 07:57 PM
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I've been using FitDay app on my iPhone 7 for a while now. It was working just fine when my phone was running iOS 10 however today that I updated to latest iOS 11.2.5 it's stopped working. Whenever I am trying to open the FitDay app it's only displaying a white blank screen at the startup and after few seconds closing by itself automatically. Can you please help me fix it Tyen?
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Old 01-11-2018, 05:22 PM
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I don't have a phone updated to that version to test on. Please try removing the app and re-installing it.


Originally Posted by dommezatti View Post
I've been using FitDay app on my iPhone 7 for a while now. It was working just fine when my phone was running iOS 10 however today that I updated to latest iOS 11.2.5 it's stopped working. Whenever I am trying to open the FitDay app it's only displaying a white blank screen at the startup and after few seconds closing by itself automatically. Can you please help me fix it Tyen?
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