Fitday PC Sync Issue Resolved

Reply

Old 12-18-2015, 08:59 PM
  #1  
Administrator
Thread Starter
 
Join Date: Nov 2012
Posts: 370
Default Fitday PC Sync Issue Resolved

Hello,

I'm pleased to announce the Fitday PC sync issue has been resolved. You should not be able to sync Fitday PC with a premium account with no problem.

Thank you for your patience,
Tyen
tyen is offline  
Reply With Quote
Old 05-24-2016, 12:08 AM
  #2  
FitDay Premium Member
 
Join Date: Aug 2013
Posts: 4
Default

I cannot sync with my premium account. It gets to step 2 and says "Your Fitday.com account already contains entries." That's kind of the point, isn't it?
Stellar is offline  
Reply With Quote
Old 05-24-2016, 03:39 PM
  #3  
Administrator
Thread Starter
 
Join Date: Nov 2012
Posts: 370
Default

Send an email to support@fitday.com so we can investigate your issue.

Originally Posted by Stellar View Post
I cannot sync with my premium account. It gets to step 2 and says "Your Fitday.com account already contains entries." That's kind of the point, isn't it?
tyen is offline  
Reply With Quote
Old 06-27-2016, 02:23 PM
  #4  
FitDay Premium Member
 
Join Date: Jun 2016
Posts: 3
Default

UTTER BULLSHIT - IT DOESN'T WORK.
This is entirely typical of American exceptionalism. You all expect everyone else to bend over backwards for you, but when it comes to delivering yourselves (after taking our money!!!) you can't even be bothered to answer emails or work out a solution FOR YOUR PRODUCT NOT SYNCING ANYMORE. Your website is next to useless on support, it just goes in circles. I cannot even update my debit card info as my old card has expired. You follow a link and it takes you to the support area where there is nowhere to amend anything. Utterly useless. SORT IT OUT!!!!!
rags62 is offline  
Reply With Quote
Old 06-27-2016, 06:26 PM
  #5  
Administrator
Thread Starter
 
Join Date: Nov 2012
Posts: 370
Default

I sent over a reply via the support email. Please check.

Originally Posted by rags62 View Post
UTTER BULLSHIT - IT DOESN'T WORK.
This is entirely typical of American exceptionalism. You all expect everyone else to bend over backwards for you, but when it comes to delivering yourselves (after taking our money!!!) you can't even be bothered to answer emails or work out a solution FOR YOUR PRODUCT NOT SYNCING ANYMORE. Your website is next to useless on support, it just goes in circles. I cannot even update my debit card info as my old card has expired. You follow a link and it takes you to the support area where there is nowhere to amend anything. Utterly useless. SORT IT OUT!!!!!
tyen is offline  
Reply With Quote
Old 09-12-2016, 07:55 PM
  #6  
FitDay Premium Member
 
Join Date: Sep 2016
Posts: 2
Default

I cannot sync with my premium account either. It gets to step 2 and says "There was an error while synchronizing your account. I haven't recieved any response from Tech. Support. Can you help me?
g0rattler is offline  
Reply With Quote

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Thread Tools
Search this Thread
Display Modes

Contact Us Archive Advertising Cookie Policy Privacy Statement Terms of Service