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Forum: FitDay Classic Feedback and Support 06-13-2013, 08:20 PM
Replies: 1
Views: 115
Posted By IBobi
Be sure you are logging into the same account....

Be sure you are logging into the same account. You may log into FD from anywhere you have an internet browser.
Forum: FitDay Classic Feedback and Support 06-13-2013, 12:32 AM
Replies: 1
Views: 173
Posted By IBobi
We'll look into this for you!

We'll look into this for you!
Forum: FitDay 2.0 Feedback & Support 06-12-2013, 11:29 PM
Replies: 14
Views: 3,151
Posted By IBobi
If you're Premium, and you log in, you're logged...

If you're Premium, and you log in, you're logged into Premium.

Be sure you're on Fitday 2.0 and not Classic You can change this in your profile settings).

Check that your browser cookies and...
Forum: FitDay Custom Foods 06-04-2013, 09:32 PM
Replies: 2
Views: 153
Posted By IBobi
Tech has been assigned to look into this -- thank...

Tech has been assigned to look into this -- thank you for the report!

Paul
Forum: FitDay Classic Feedback and Support 05-28-2013, 11:25 PM
Replies: 1
Views: 157
Posted By IBobi
Use the CONTACT US link at the bottom of the page...

Use the CONTACT US link at the bottom of the page to reach Customer Service for your issues. If you don't get a quick reply, PM me.

Paul
Forum: FitDay 2.0 Feedback & Support 04-23-2013, 06:24 PM
Replies: 1
Views: 168
Posted By IBobi
Try rebooting your phone? Or at least shutting...

Try rebooting your phone? Or at least shutting the app down manually and then reopening it (so it does not stay open in the background).
Forum: FitDay 2.0 Feedback & Support 04-19-2013, 11:23 PM
Replies: 1
Views: 261
Posted By IBobi
I hope your experience has improved :) If...

I hope your experience has improved :)

If not, please use the Contact Us link below to email Customer Service.

Best,

Paul
Forum: FitDay 2.0 Feedback & Support 04-17-2013, 08:02 PM
Replies: 7
Views: 261
Posted By IBobi
It will help if you can leave a tab open on FD...

It will help if you can leave a tab open on FD logged in -- this should keep you from being logged out so often.
Forum: FitDay 2.0 Feedback & Support 04-04-2013, 12:00 AM
Replies: 3
Views: 231
Posted By IBobi
Have you tried: - Restarting Chrome browser...

Have you tried:

- Restarting Chrome browser completely? ie. Closing all tabs and the browser window and restarting it?
Forum: FitDay 2.0 Feedback & Support 04-02-2013, 07:58 PM
Replies: 3
Views: 369
Posted By IBobi
Exclamation Android

Here is the latest on Android:

Brand new apps for both iOS and Android are in development for this year. They will add features to the current iOS app, and will enable an entirely mobile food &...
Forum: FitDay Classic Feedback and Support 03-30-2013, 12:13 AM
Replies: 186
Sticky: Android App?
Views: 55,576
Posted By IBobi
Exclamation Android

Here is the latest on Android:

Brand new apps for both iOS and Android are in development for this year. They will add features to the current iOS app, and will enable an entirely mobile food &...
Forum: FitDay Classic Feedback and Support 03-21-2013, 04:31 PM
Replies: 3
Views: 652
Posted By IBobi
Reported to tech. Thank you.

Reported to tech. Thank you.
Forum: FitDay 2.0 Feedback & Support 03-20-2013, 10:04 PM
Replies: 6
Views: 212
Posted By IBobi
The tech fix was implemented only an hour or so...

The tech fix was implemented only an hour or so ago, partly in response to your report; thank you for the heads-up!

If you find the issue persists, please let me know here or via PM. Hopefully we...
Forum: FitDay 2.0 Feedback & Support 03-20-2013, 09:52 PM
Replies: 6
Views: 212
Posted By IBobi
Tech reports they deployed a fix for this today;...

Tech reports they deployed a fix for this today; please try it!
Forum: FitDay 2.0 Feedback & Support 03-20-2013, 05:55 PM
Replies: 6
Views: 212
Posted By IBobi
Hi there, I'm sorry you're having these...

Hi there,

I'm sorry you're having these issues, but I'm sure we can sort them out.

What version of Chrome are you running? Do you have any plugins running, such as adblockers? And can you list...
Forum: FitDay 2.0 Feedback & Support 03-11-2013, 07:45 PM
Replies: 6
Views: 336
Posted By IBobi
Keep logging in

Sorry about this everyone -- tech us working on this issue.

For now, if you just keep trying to log in 2/3 times it seems to let you in.

We'll update when it's resolved,

Paul
Forum: FitDay 2.0 Feedback & Support 02-23-2013, 12:20 AM
Replies: 1
Views: 217
Posted By IBobi
An admin can check it for you.

An admin can check it for you.
Forum: FitDay 2.0 Feedback & Support 02-05-2013, 10:25 PM
Replies: 1
Views: 191
Posted By IBobi
Looks ok now, yes?

Looks ok now, yes?
Forum: FitDay Classic Feedback and Support 02-05-2013, 10:19 PM
Replies: 4
Views: 1,308
Posted By IBobi
It is supported but not updated.

It is supported but not updated.
Forum: FitDay 2.0 Feedback & Support 02-05-2013, 10:17 PM
Replies: 5
Views: 449
Posted By IBobi
In the Articles section only. Not on...

In the Articles section only. Not on food/activity logging, forums, charts, or anywhere else -- any only temporarily.
Forum: FitDay 2.0 Feedback & Support 02-05-2013, 07:27 PM
Replies: 4
Views: 402
Posted By IBobi
They're working on that ;)

They're working on that ;)
Forum: FitDay 2.0 Feedback & Support 02-04-2013, 11:03 PM
Replies: 2
Views: 377
Posted By IBobi
The graph with “planned calories” is showing your...

The graph with “planned calories” is showing your calorie goal aka calorie budget. Basically it is approximately how many calories you should eat to meet your weight goal that you have set in the...
Forum: FitDay 2.0 Feedback & Support 02-04-2013, 10:31 PM
Replies: 4
Views: 402
Posted By IBobi
It's a typo. If it is showing that 47.7% of...

It's a typo.

If it is showing that 47.7% of your *calories* are from saturated fat, it actually means that 47.7% of your *fats* are from saturated fats.
Forum: FitDay 2.0 Feedback & Support 02-04-2013, 10:00 PM
Replies: 2
Views: 377
Posted By IBobi
Sorry - where are you seeing the term "planned...

Sorry - where are you seeing the term "planned calories"?
Forum: FitDay 2.0 Feedback & Support 02-04-2013, 09:42 PM
Replies: 1
Views: 202
Posted By IBobi
Friends and journal sharing are only available in...

Friends and journal sharing are only available in FitDay Classic.

Paul
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