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Search: Posts Made By: tyen
Forum: FitDay 2.0 Feedback & Support Today, 07:47 PM
Replies: 207
Views: 42,495
Posted By tyen
Is this still an issue? I checked the support...

Is this still an issue? I checked the support email and it shows you were refunded for Fitday PC. There is no monthly charge for Fitday Premium. It's a yearly charge of $49.95. If you wish to...
Forum: FitDay 2.0 Feedback & Support Today, 07:45 PM
Replies: 207
Views: 42,495
Posted By tyen
Account closed.

Account closed.
Forum: FitDay Classic Feedback and Support 02-05-2016, 06:06 PM
Replies: 2
Views: 94
Posted By tyen
If you know the nutritional value of the buns you...

If you know the nutritional value of the buns you are using, you can always enter them as a custom food item.
Forum: FitDay PC 02-04-2016, 06:15 PM
Replies: 3
Views: 126
Posted By tyen
.fdy file is a Fitday PC Profile file. It can be...

.fdy file is a Fitday PC Profile file. It can be loaded into Fitday PC by selecting "open account" from the file menu in Fitday PC and selecting this file.
Forum: FitDay Classic Feedback and Support 01-22-2016, 05:49 PM
Replies: 2
Views: 212
Posted By tyen
Could you post the name of the specific food...

Could you post the name of the specific food entry you are using? Or a screenshot.
Forum: FitDay 2.0 Feedback & Support 01-11-2016, 06:37 PM
Replies: 207
Views: 42,495
Posted By tyen
Hello, We can help you, no problem. I...

Hello,

We can help you, no problem.

I have sent you an email from our support email address. Please check the email registered to your account.

Thanks!
Tyen
Forum: Motivation and Support 01-08-2016, 10:49 PM
Replies: 130
Views: 2,244
Posted By tyen
To all not receiving email notifications, first...

To all not receiving email notifications, first check your notification settings, secondly, check to see if our email is being sent to your spam folder. Check carefully, or do a search of your spam...
Forum: FitDay PC 12-22-2015, 07:14 PM
Replies: 23
Views: 1,837
Posted By tyen
Hello, The sync issue has been fixed. You...

Hello,

The sync issue has been fixed. You should be able to sync data as normal.
Forum: FitDay 2.0 Feedback & Support 12-18-2015, 09:59 PM
Replies: 2
Views: 316
Posted By tyen
The sync issue has been fixed!

The sync issue has been fixed!
Forum: FitDay 2.0 Feedback & Support 12-18-2015, 09:59 PM
Replies: 0
Views: 163
Posted By tyen
Fitday PC Sync Issue Resolved

Hello,

I'm pleased to announce the Fitday PC sync issue has been resolved. You should not be able to sync Fitday PC with a premium account with no problem.

Thank you for your patience,
Tyen
Forum: FitDay PC 12-07-2015, 08:01 PM
Replies: 23
Views: 1,837
Posted By tyen
Hello, Unfortunately, there is no resolution...

Hello,

Unfortunately, there is no resolution yet for this issue. We are working on it, however don't have an estimated time for a fix.

Thanks,
Tyen
Forum: FitDay 2.0 Feedback & Support 12-01-2015, 05:03 PM
Replies: 2
Views: 316
Posted By tyen
Hello, This issue is currently being worked...

Hello,

This issue is currently being worked on by our tech staff. We'll see if we can get an updated status for you.

-Tyen
Forum: FitDay 2.0 Feedback & Support 11-25-2015, 04:49 PM
Replies: 207
Views: 42,495
Posted By tyen
I don't see any email in the inbox from your...

I don't see any email in the inbox from your registered email address. I will initiate contact with you via email. Please reply.
Forum: FitDay Classic Feedback and Support 11-24-2015, 11:43 PM
Replies: 2
Views: 274
Posted By tyen
Please send an email to support@fitday.com and...

Please send an email to support@fitday.com and we'll process a refund for you.
Forum: FitDay 2.0 Feedback & Support 11-18-2015, 10:45 PM
Replies: 207
Views: 42,495
Posted By tyen
Send the refund request to support@fitday.com and...

Send the refund request to support@fitday.com and it will be processed right away.
Forum: FitDay 2.0 Feedback & Support 11-18-2015, 06:55 PM
Replies: 207
Views: 42,495
Posted By tyen
I took a look into the sync issue. It appears...

I took a look into the sync issue. It appears our tech staff is currently working on the problem. I don't have an ETA unfortunately.
Forum: FitDay 2.0 Feedback & Support 11-18-2015, 06:42 PM
Replies: 207
Views: 42,495
Posted By tyen
I'll send you a confirmation email for the...

I'll send you a confirmation email for the account closure.
Forum: FitDay 2.0 Feedback & Support 11-17-2015, 04:44 PM
Replies: 207
Views: 42,495
Posted By tyen
Account closed

Account closed
Forum: FitDay 2.0 Feedback & Support 11-16-2015, 05:28 PM
Replies: 207
Views: 42,495
Posted By tyen
Account closed.

Account closed.
Forum: FitDay 2.0 Feedback & Support 11-11-2015, 08:06 PM
Replies: 207
Views: 42,495
Posted By tyen
Account closed.

Account closed.
Forum: FitDay PC 11-03-2015, 03:11 PM
Replies: 36
Views: 11,420
Posted By tyen
Send in an email to support@fitday.com We'll...

Send in an email to support@fitday.com We'll need to gather some info from you.
Forum: FitDay 2.0 Feedback & Support 11-03-2015, 03:09 PM
Replies: 207
Views: 42,495
Posted By tyen
Account closed.

Account closed.
Forum: FitDay 2.0 Feedback & Support 10-27-2015, 06:05 PM
Replies: 1
Views: 251
Posted By tyen
Please send an email to support@fitday.com and...

Please send an email to support@fitday.com and we'll get this handled right away.

I just checked the support inbox and don't see any email from you.
Forum: FitDay 2.0 Feedback & Support 10-26-2015, 07:56 PM
Replies: 2
Views: 253
Posted By tyen
What email address did you send your request to? ...

What email address did you send your request to? I'm looking in the support inbox and do not see anything for your registered email.

Support emails should be sent to support@fitday.com

I took...
Forum: Newcomers 10-26-2015, 07:52 PM
Replies: 1
Views: 216
Posted By tyen
There is a searchable database. Just enter the...

There is a searchable database. Just enter the food item you wish to add in the search box. You can find it under the log tab and selecting "food"
Showing results 1 to 25 of 229

 
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