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Search: Posts Made By: ibrshao
Forum: FitDay 2.0 Feedback & Support 04-11-2014, 04:21 PM
Replies: 5
Views: 1,217
Posted By ibrshao
Please try switching to "classic mode" and see if...

Please try switching to "classic mode" and see if this resolves your issue. To access "classic mode" click on the "Fitday Classic" link located in the upper right hand corner of the screen.
Forum: FitDay 2.0 Feedback & Support 04-02-2014, 05:16 PM
Replies: 1
Views: 200
Posted By ibrshao
Hello, Are you attempting to enter in a...

Hello,

Are you attempting to enter in a weight goal above your current weight? If so, the system will not allow you to continue as Fitday does not support weight gain.

If you are entering in...
Forum: FitDay 2.0 Feedback & Support 09-05-2013, 07:30 PM
Replies: 6
Views: 650
Posted By ibrshao
rochellekarina: It says in your profile that you...

rochellekarina: It says in your profile that you are currently a premium user. Do you have more than one account linked to the same email address?

Boomtown Madman: Your account has been...
Forum: FitDay 2.0 Feedback & Support 09-03-2013, 08:01 PM
Replies: 6
Views: 650
Posted By ibrshao
Hello, Can you try this code: ...

Hello,

Can you try this code: "171178347784" or this one "894178339643"

Best,

Fitday
Forum: FitDay Classic Feedback and Support 09-03-2013, 06:57 PM
Replies: 100
Views: 24,138
Posted By ibrshao
Please forward all account removal requests to...

Please forward all account removal requests to fitday_admin@fitday.com

Thanks
Forum: FitDay Classic Feedback and Support 08-19-2013, 07:20 PM
Replies: 100
Views: 24,138
Posted By ibrshao
Hello, Your account has been disabled. ...

Hello,

Your account has been disabled.

Best,

ibrshao
Forum: FitDay 2.0 Feedback & Support 08-07-2013, 06:29 PM
Replies: 1
Views: 365
Posted By ibrshao
Can you please try using the password reset link...

Can you please try using the password reset link beneath the log in box?

If you do not received an email please make sure to check your spam folder.

Best,

Roger
Forum: FitDay Classic Feedback and Support 08-07-2013, 06:22 PM
Replies: 100
Views: 24,138
Posted By ibrshao
Hello, Both your accounts have been...

Hello,

Both your accounts have been disabled.

Best,

Roger
Forum: FitDay 2.0 Feedback & Support 07-11-2013, 07:20 PM
Replies: 1
Views: 279
Posted By ibrshao
Unfortunately, the journals and logs are viewed...

Unfortunately, the journals and logs are viewed on separate pages and cannot be combined into a single view.
Forum: Support group for just women 06-26-2013, 07:58 PM
Replies: 7
Views: 379
Posted By ibrshao
Hello, The username "jojohappy" is not a...

Hello,

The username "jojohappy" is not a premium account. Sorry for the confusion and delay.

Best,

IBrshao
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