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Search: Posts Made By: tyen
Forum: FitDay 2.0 Feedback & Support 07-18-2016, 04:38 PM
Replies: 1
Views: 134
Posted By tyen
It sounds like the problem you are experiencing...

It sounds like the problem you are experiencing may be browser related. Try using another browser to see if the problem persists. If switching browsers fixes things, try clearing the cache memory...
Forum: FitDay 2.0 Feedback & Support 07-18-2016, 04:35 PM
Replies: 241
Views: 47,452
Posted By tyen
Done.

Done.
Forum: FitDay 2.0 Feedback & Support 07-15-2016, 11:35 PM
Replies: 241
Views: 47,452
Posted By tyen
We have replied to your support email.

We have replied to your support email.
Forum: FitDay 2.0 Feedback & Support 06-30-2016, 07:03 PM
Replies: 241
Views: 47,452
Posted By tyen
We responded to the support email you sent in. ...

We responded to the support email you sent in. Your request has been processed.
Forum: FitDay PC 06-29-2016, 09:39 PM
Replies: 4
Views: 244
Posted By tyen
Yes, restore from the backup, when it prompts for...

Yes, restore from the backup, when it prompts for a .fdy file name, give it a new name and add the .fdy extension
Forum: FitDay 2.0 Feedback & Support 06-29-2016, 04:20 PM
Replies: 241
Views: 47,452
Posted By tyen
I see your support email and sent you are reply.

I see your support email and sent you are reply.
Forum: FitDay 2.0 Feedback & Support 06-29-2016, 04:19 PM
Replies: 241
Views: 47,452
Posted By tyen
Done.

Done.
Forum: FitDay PC 06-28-2016, 08:41 PM
Replies: 4
Views: 244
Posted By tyen
It's best to keep both the backup file (.fbk) and...

It's best to keep both the backup file (.fbk) and the profile file (.fdy)

After re-installing Fitday PC, use the backup file to restore your profile.
Forum: FitDay PC 06-27-2016, 08:15 PM
Replies: 36
Views: 3,740
Posted By tyen
I sent you a reply via support email.

I sent you a reply via support email.
Forum: FitDay 2.0 Feedback & Support 06-27-2016, 06:26 PM
Replies: 4
Views: 405
Posted By tyen
I sent over a reply via the support email. ...

I sent over a reply via the support email. Please check.
Forum: FitDay 2.0 Feedback & Support 06-27-2016, 06:21 PM
Replies: 241
Views: 47,452
Posted By tyen
Done.

Done.
Forum: FitDay 2.0 Feedback & Support 06-20-2016, 04:39 PM
Replies: 241
Views: 47,452
Posted By tyen
Done.

Done.
Forum: FitDay 2.0 Feedback & Support 06-15-2016, 05:24 PM
Replies: 241
Views: 47,452
Posted By tyen
Done.

Done.
Forum: FitDay 2.0 Feedback & Support 06-10-2016, 01:36 PM
Replies: 1
Views: 172
Posted By tyen
Send an email to support@fitday.com and we'll...

Send an email to support@fitday.com and we'll look into your issue.
Forum: FitDay 2.0 Feedback & Support 06-09-2016, 03:44 PM
Replies: 241
Views: 47,452
Posted By tyen
Done.

Done.
Forum: FitDay 2.0 Feedback & Support 05-24-2016, 03:39 PM
Replies: 4
Views: 405
Posted By tyen
Send an email to support@fitday.com so we can...

Send an email to support@fitday.com so we can investigate your issue.
Forum: FitDay 2.0 Feedback & Support 05-23-2016, 06:33 PM
Replies: 241
Views: 47,452
Posted By tyen
Done.

Done.
Forum: FitDay 2.0 Feedback & Support 05-11-2016, 05:10 PM
Replies: 241
Views: 47,452
Posted By tyen
Done!

Done!
Forum: FitDay PC 05-03-2016, 04:37 PM
Replies: 36
Views: 3,740
Posted By tyen
I'll check for an update on this.

I'll check for an update on this.
Forum: FitDay 2.0 Feedback & Support 04-19-2016, 10:18 PM
Replies: 1
Views: 201
Posted By tyen
I sent you a message via the support email.

I sent you a message via the support email.
Forum: FitDay 2.0 Feedback & Support 04-15-2016, 04:55 PM
Replies: 241
Views: 47,452
Posted By tyen
Done.

Done.
Forum: FitDay Classic Feedback and Support 04-06-2016, 07:28 PM
Replies: 2
Views: 424
Posted By tyen
Unfortunately, the ability to download data is...

Unfortunately, the ability to download data is not currently available.
Forum: FitDay 2.0 Feedback & Support 03-21-2016, 05:31 PM
Replies: 1
Views: 245
Posted By tyen
Check your email. I just forwarded you...

Check your email. I just forwarded you registration info.
Forum: FitDay 2.0 Feedback & Support 03-17-2016, 06:14 PM
Replies: 241
Views: 47,452
Posted By tyen
Account closed.

Account closed.
Forum: FitDay 2.0 Feedback & Support 03-14-2016, 06:51 PM
Replies: 241
Views: 47,452
Posted By tyen
Please send an email to support@fitday.com and...

Please send an email to support@fitday.com and we'll handle this asap.
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