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Forum: FitDay 2.0 Feedback & Support 06-20-2013, 05:21 PM
Replies: 1
Views: 468
Posted By IBcash
Thank you, I've reported the problem.

Thank you, I've reported the problem.
Forum: FitDay 2.0 Feedback & Support 06-04-2013, 06:42 PM
Replies: 2
Views: 861
Posted By IBcash
Hello, thank you for the report. What you are...

Hello, thank you for the report. What you are actually seeing is the number in pounds. There is a bug that puts kg next to values that are in pounds. Our tech team is working on this.
Forum: FitDay 2.0 Feedback & Support 05-28-2013, 05:59 PM
Replies: 1
Views: 426
Posted By IBcash
Please use the following re-set tool...

Please use the following re-set tool (https://www.fitday.com/webfit/reset.php) and restart your browser. That might solve the issue. Let us know if it doesn't! Thank you.
Forum: FitDay 2.0 Feedback & Support 03-21-2013, 06:43 PM
Replies: 1
Views: 310
Posted By IBcash
I've notified our tech team for them to look into...

I've notified our tech team for them to look into it. Thank you!
Forum: FitDay Classic Feedback and Support 03-20-2013, 07:25 PM
Replies: 5
Views: 625
Posted By IBcash
This issue should be fixed now. Please let us...

This issue should be fixed now. Please let us know if it's still happening. Thank you!
Forum: FitDay 2.0 Feedback & Support 03-14-2013, 06:26 PM
Replies: 1
Views: 380
Posted By IBcash
You can only access your Favorite Foods when...

You can only access your Favorite Foods when using FitDay PC on your computer. Unfortunately, it is not available on Fitday online.
Forum: FitDay Classic Feedback and Support 03-12-2013, 08:03 PM
Replies: 5
Views: 625
Posted By IBcash
It seems that this issue was resolved yesterday....

It seems that this issue was resolved yesterday. It was caused by network changes. Please try clearing your browser cookies if this problem persists. :)
Forum: FitDay Classic Feedback and Support 03-12-2013, 07:45 PM
Replies: 5
Views: 625
Posted By IBcash
I will report this to our tech team for them to...

I will report this to our tech team for them to look at. What browser and version are you using? At what point in the process of logging the information in do you get the error messages? Have you...
Forum: FitDay 2.0 Feedback & Support 01-29-2013, 06:07 PM
Replies: 1
Views: 482
Posted By IBcash
Thank you for notifying us of this problem. We...

Thank you for notifying us of this problem. We will forward this information to our tech team and will hopefully have it solved as soon as possible! Any other information that you could give us that...
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