Hi there. Thanks for replying.
Oh, your company is using a custom made software? Wow, that sounds really expensive. I wonder how long it took to create it. We didn't even consider having one custom made for us because of the price and time it'll take to make a good one.
We're using this software by Interactive Intelligence and so far the transition has been going smoothly. I definitely prefer this than our previous one.
Last edited by Kathy13118; 07-08-2015 at 08:59 PM.
Reason: removed link