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Old 01-14-2013, 01:51 PM   #1 (permalink)
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Default Old registration key!?
I just bought FitDayPC for $29.99

With the email confirming my purchase, it has the download link along with my Name and Registration Key. However, when I type or copy/paste the registration key exactly, I get:

"You are using a registration key for an older version of FitDay PC. Please enter your license key for this version of FitDay PC. To purchase a license for this version, visit FitDay.com"

I've verified the key is "correct" because if I enter random characters as the key, it spits it back with an invalid key message. So the key is correct, just not for my version!?

I've never purchased/installed any other versions, so why wouldn't the link given to me be the correct version? No reply to my email to support yet...
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Old 01-14-2013, 02:53 PM   #2 (permalink)
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I am having the same problem. No response from support yet for me, either!
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Old 01-14-2013, 03:37 PM   #3 (permalink)
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Hi guys, I sent a PM to one of the IT folks; hopefully you will hear back soon.
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"If you drop an egg, you don't say, 'Oh, shoot' and drop the other 11, do you?"
-Source unknown, but obviously brilliant

Reached goal 4/16/2010...but kind of afraid to look these days
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Old 01-14-2013, 03:52 PM   #4 (permalink)
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Thanks!
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Old 01-14-2013, 05:36 PM   #5 (permalink)
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Quote:
Originally Posted by cjohnson728 View Post
Hi guys, I sent a PM to one of the IT folks; hopefully you will hear back soon.
I received a new key, thanks for your help!
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Old 01-14-2013, 06:07 PM   #6 (permalink)
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Thanks Cassie.
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Old 01-14-2013, 11:24 PM   #7 (permalink)
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I received my key, too - thank you Cassie!
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Old 01-15-2013, 12:10 AM   #8 (permalink)
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FitDay support tech Paul helped you out. I'm just the messenger .

Even though you have PC, feel free to check out the online version and the rest of the forums!
__________________
Cassie

"If you drop an egg, you don't say, 'Oh, shoot' and drop the other 11, do you?"
-Source unknown, but obviously brilliant

Reached goal 4/16/2010...but kind of afraid to look these days
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