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-   -   Old registration key!? (http://www.fitday.com/fitness/forums/fitday-pc/8953-old-registration-key.html)

mattponke 01-14-2013 01:51 PM

Old registration key!?
 
I just bought FitDayPC for $29.99

With the email confirming my purchase, it has the download link along with my Name and Registration Key. However, when I type or copy/paste the registration key exactly, I get:

"You are using a registration key for an older version of FitDay PC. Please enter your license key for this version of FitDay PC. To purchase a license for this version, visit FitDay.com"

I've verified the key is "correct" because if I enter random characters as the key, it spits it back with an invalid key message. So the key is correct, just not for my version!?

I've never purchased/installed any other versions, so why wouldn't the link given to me be the correct version? No reply to my email to support yet...

girliegirl122 01-14-2013 02:53 PM

I am having the same problem. No response from support yet for me, either!

cjohnson728 01-14-2013 03:37 PM

Hi guys, I sent a PM to one of the IT folks; hopefully you will hear back soon.

girliegirl122 01-14-2013 03:52 PM

Thanks! :)

mattponke 01-14-2013 05:36 PM

Quote:

Originally Posted by cjohnson728 (Post 94310)
Hi guys, I sent a PM to one of the IT folks; hopefully you will hear back soon.

I received a new key, thanks for your help!

01gt4.6 01-14-2013 06:07 PM

Thanks Cassie.

girliegirl122 01-14-2013 11:24 PM

I received my key, too - thank you Cassie! :)

cjohnson728 01-15-2013 12:10 AM

FitDay support tech Paul helped you out. I'm just the messenger ;).

Even though you have PC, feel free to check out the online version and the rest of the forums!


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