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Old 03-19-2013, 06:28 PM   #31 (permalink)
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Default Trouble

I have been having trouble as well for two days. It will freeze up suddenly and not allow me to update my food intake. Not sure how to fix this problem.
Any ideas would be appreciated.
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Old 07-09-2014, 02:30 PM   #32 (permalink)
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Default Same Problem as other users

Same with mine, been about a week and still not able to sync, been checking incomplete data, it all looks good. The account is up to date, but it fails at the upload.

Thanks
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Old 07-09-2014, 04:38 PM   #33 (permalink)
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Please send in an email to support@fitday.com

Would like to trouble shoot the problem with you.

Quote:
Originally Posted by largrunt View Post
Same with mine, been about a week and still not able to sync, been checking incomplete data, it all looks good. The account is up to date, but it fails at the upload.

Thanks
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Old 07-29-2014, 02:15 PM   #34 (permalink)
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Default No Reply from Support

Sent two emails to support with no reply...

Is there a way to reinstall, been trying to find the credentials to just start over at this point.
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Old 07-29-2014, 06:34 PM   #35 (permalink)
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Got your email. I sent you re-installation information.

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Originally Posted by largrunt View Post
Sent two emails to support with no reply...

Is there a way to reinstall, been trying to find the credentials to just start over at this point.
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Old 11-02-2015, 09:53 PM   #36 (permalink)
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Default New member to Premium and FitDay PC

Hi there - I am unable to sync with FitDay PC. Is there some tips to get this working/further instructions available? I have my Premium account entered into the PC sync page but it runs an error if I try to sychronize. Thank you in advance, Mike
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Old 11-03-2015, 02:11 PM   #37 (permalink)
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Send in an email to support@fitday.com We'll need to gather some info from you.

Quote:
Originally Posted by michaeljdowney View Post
Hi there - I am unable to sync with FitDay PC. Is there some tips to get this working/further instructions available? I have my Premium account entered into the PC sync page but it runs an error if I try to sychronize. Thank you in advance, Mike
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