Bought program no download. Help Fitday!!!!
#1
FitDay Member
Thread Starter
Join Date: Mar 2014
Posts: 1
Bought program no download. Help Fitday!!!!
On Friday ordered Fitday PC and never got the program download. My bank account was debited for the $29.95. I left 3 emails and have not heard back. Any suggestions?
I posting this in hopes an administrator will spot it and get me the program download.
[email protected]
I posting this in hopes an administrator will spot it and get me the program download.
[email protected]
#2
On Friday ordered Fitday PC and never got the program download. My bank account was debited for the $29.95. I left 3 emails and have not heard back. Any suggestions?
I posting this in hopes an administrator will spot it and get me the program download.
[email protected]
I posting this in hopes an administrator will spot it and get me the program download.
[email protected]
#3
FitDay Member
Join Date: Jan 2011
Posts: 2
No download either!!
SteveBaz: Did you ever receive information on how to download the FitDay PC? I just purchased it today (billed twice as website said the first try did not go through so immediately tried again and this time received a confirmation #; then checking email saw that the first try was also successful even though the site said that it wasn't). Anyway, tried to download the PC version after purchasing and got an error message saying the website had been moved. If you have a correct download site, can you post it here? If not, how did they resolve your issues? Thanks!
#4
Administrator
Join Date: Nov 2012
Posts: 370
Hi Steve,
We replied to both of your emails with download information. Can you check your spam folder to see if our emails were filtered out?
If you do not see these emails, please PM me another email I can use to send your info.
Thanks!
Tyson
We replied to both of your emails with download information. Can you check your spam folder to see if our emails were filtered out?
If you do not see these emails, please PM me another email I can use to send your info.
Thanks!
Tyson
On Friday ordered Fitday PC and never got the program download. My bank account was debited for the $29.95. I left 3 emails and have not heard back. Any suggestions?
I posting this in hopes an administrator will spot it and get me the program download.
[email protected]
I posting this in hopes an administrator will spot it and get me the program download.
[email protected]
#5
Administrator
Join Date: Nov 2012
Posts: 370
Mari4564,
I see your email and will take care of this. Check your inbox
-Tyson
I see your email and will take care of this. Check your inbox
-Tyson
SteveBaz: Did you ever receive information on how to download the FitDay PC? I just purchased it today (billed twice as website said the first try did not go through so immediately tried again and this time received a confirmation #; then checking email saw that the first try was also successful even though the site said that it wasn't). Anyway, tried to download the PC version after purchasing and got an error message saying the website had been moved. If you have a correct download site, can you post it here? If not, how did they resolve your issues? Thanks!