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Old 05-26-2013, 10:27 AM   #1 (permalink)
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Join Date: Mar 2010
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Default How do you talk to someone at fitday?

I signed up to work with a dietician, and paid for the service, but I Have not even heard from anyone since? I am unable to email them with the link at the bottom of the page, either. Now what? I also paid for Fitday Premium...and cannot change that either, so I am being charged. I need to know who to speak to and how. Thanks
mjvallee is offline   Reply With Quote
Old 05-28-2013, 11:25 PM   #2 (permalink)
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Quote:
Originally Posted by mjvallee View Post
I signed up to work with a dietician, and paid for the service, but I Have not even heard from anyone since? I am unable to email them with the link at the bottom of the page, either. Now what? I also paid for Fitday Premium...and cannot change that either, so I am being charged. I need to know who to speak to and how. Thanks
Use the CONTACT US link at the bottom of the page to reach Customer Service for your issues. If you don't get a quick reply, PM me.

Paul
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Old 06-27-2013, 07:26 PM   #3 (permalink)
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Hi mjvallee,

I believe I have resolved the issue which was causing this. Your account should be behaving normally now.

Please let us know if you are still experiencing difficulties.

Thanks
Tyson
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For all questions regarding the Fitday service, email: support@fitday.com

Last edited by tyen; 06-28-2013 at 05:14 PM.
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