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Old 03-28-2012, 02:49 AM   #1 (permalink)
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Default Is it possible to get a refund for Fitday Premium

I purchased FitDay Premium a few days ago, and it just didn't meet my needs. Is there a way to get a refund? I was dissapointed in the food database - most difficult to use of any I've tried, in that I couldn't find any of the foods I ate. I also just got a BodyMedia Fit, which has a better food database. I just can't see using both FitDay and BodyMedia at the same time.

I'm really hoping that I didn't just waste $50!
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Old 03-28-2012, 03:00 AM   #2 (permalink)
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Quote:
Originally Posted by buckdono View Post
I purchased FitDay Premium a few days ago, and it just didn't meet my needs. Is there a way to get a refund? I was dissapointed in the food database - most difficult to use of any I've tried, in that I couldn't find any of the foods I ate. I also just got a BodyMedia Fit, which has a better food database. I just can't see using both FitDay and BodyMedia at the same time.

I'm really hoping that I didn't just waste $50!
I'll send this to admin.
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Old 03-28-2012, 12:53 PM   #3 (permalink)
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Default Customer Service Phone #?

Does anyone know if there is a way to contact Fitday via phone? I sent an email regarding my account, but who knows how long it will take for someone to respond.... Couldn't find a number anywhere on the website. They keep billing my credit card even though I canceled my account.

Thanks!
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Old 03-28-2012, 01:22 PM   #4 (permalink)
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No number that I know of. I moved this to another thread that admin should be checking.
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Old 03-28-2012, 02:13 PM   #5 (permalink)
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How nice of you to mention the competition's name, buckdono. Maybe you've got a vested interest in them?
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Think of food as fuel for the body instead of feeding emotions
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Old 03-29-2012, 04:07 PM   #6 (permalink)
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And another thing buckdono, how come your information states:

buckdono
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Join Date: Mar 2012
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when in fact if you were a Premium Member, as you stated you are, your account doesn't say you're a Premium Member (below your username here in the Forum)? Hmm?
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Old 03-29-2012, 06:20 PM   #7 (permalink)
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I believe the refund has already been processed.
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