Old program, new computer
#1
FitDay Member
Thread Starter
Join Date: Dec 2011
Posts: 3
Old program, new computer
Many years ago I downloaded FitDay and have used it all along.
I recently acquired a new computer and would like to transfer the old program to it or transfer my data to the new version.
But I do not know my product key. My email address is no longer the one I would have used then, nor do I remember what it might have been.
Can you tell me what to do next?
Thanks.
I recently acquired a new computer and would like to transfer the old program to it or transfer my data to the new version.
But I do not know my product key. My email address is no longer the one I would have used then, nor do I remember what it might have been.
Can you tell me what to do next?
Thanks.
#2
All I can do is refer you to where you need to go for help:
https://www.fitday.com/Crm/SupportHome.html
https://www.fitday.com/Crm/SupportHome.html
#3
FitDay Member
Thread Starter
Join Date: Dec 2011
Posts: 3
I've already tried that. It wants my ancient email address which I don't know either!
#4
Administrator
Join Date: Mar 2011
Posts: 569
I've passed this on to our customer service department.
#5
FitDay Member
Thread Starter
Join Date: Dec 2011
Posts: 3
Thanks.
The rep was very helpful and I am up and running now.
The rep was very helpful and I am up and running now.