ibobi

The answer is:

Forums in both Classic and Beta will never log you out if you keep a FD window open in your browser.

Beta food will also never log you out if you keep a FD browser window open.

Classic Food will still log you out, but that may change in the future.

So the solution is: switch to Beta, and leave a FitDay window open -- you will not be logged out

howitzer9

Okay, I think that you'd better tell me how to switch to Beta?

IslandThyme

How can I reset the automatic logout? It's very annoying to have to keep logging in throughout the day. I actually changed to Premium, hoping this would solve the problem, but no luck there.

IslandThyme

Actually, after reading the above (thanks Mod, I couldn't find this thread until you moved my post) I get constantly logged out, in Classic, even with a FD window open all the time. I'm using Chrome.

ibobi

If you're talking about *food and activity* logging, you must switch to Beta or you will continue to be logged out after a few minutes. See above.

IF you have previously elected to participate in the Beta test, you can switch between Classic and Beta. If you have never tried Beta, at the moment you must wait until the Beta becomes FltDay 2.0 and goes live, which should be pretty soon.

Paul

IslandThyme

I tried to switch to Beta, but get a message that they have all the testers they can handle. It's hard to understand why this should be so difficult!

ibobi

Right, sorry about that; if you had previously tried Beta, you can switch back at any time. If you never participated in the beta test, you'll have to wait a bit until they make 2.0 live to take advantage of the new logout rules.

j_love01

Is there a work around / fix to not logging into the iphone app EVERY TIME I wish to use it? This is extremely bothersome.

turboguy92

Have found what I believe is a solid workaround to these ULTRA-annoying constant logouts by Fitday Classic --- which were getting bad enough that I was about to ready to call it quits (since Fitday 2/Beta is NOT good, imho).

FitDay Classic seems to log you out every 2 hours or LESS (no real rhyme or reason), but the forums do not. I never paid much note to this until I was reading the forums last night and stayed there when I went to bed. This morning I got up and clicked on the Foods tab at the top, and wow! still logged in!

Have tried this throughout the day and it has worked every time -- not one single logout, yeah!

So the solution: enter your foods after a meal, and when done click the "Forums" link in the upper right. When you're ready to enter another meal, simply click the Foods tab in the upper middle tab area, and you're right back where you were.

Hope this helps, and cheers,
turboguy92

BTW, admin/moderator -- this doesn't change the fact that Fitday Classic should NOT be logging us out on a constant basis. This isn't critical financial data like a bank. And even though you've moved on to Fitday2, as a programmer myself I know that changing the timeout period is hardly any work at all, even as you're not actively maintaining Classic. Please get this resolved -- the workaround listed above works, but we really shouldn't need a workaround at all.

survivorafter60

Thanks Turboguy92. You hit the nail on the head. Forget a workaround. Simply change it. My bank and brokerage allow me to stay on longer. One will pop up an advisory and ask if I want to stay logged in. Simple. These FD folks are just part of Internet Brands and seem not to really care. Where's my Android app? We have been asking for over two years now.