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Old 12-11-2010, 07:26 PM   #11 (permalink)
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good catch.
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Old 12-22-2010, 06:47 PM   #12 (permalink)
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Default Need help

I have sent messages a couple of times now throught the "contact us" support site, and have not received a solution to my problem. My old computer crashed and i downloaded my fitday to the new computer, I also have the premium service. Now, it requires me to enter software codes each time I try to log-on the computer....this is VERY frustrating. Can you help??

Dianne Bond
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Old 12-23-2010, 11:44 PM   #13 (permalink)
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Dianne,

I will send this off to the IT guy but he may be out b/c of Christmas. How can I get back with you? Would you like to email me your email address? He will probably need some additional information from you. Just let me know.
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Old 12-24-2010, 01:49 AM   #14 (permalink)
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Dianna, I emailed him and he sent it up to someone else. I'm not sure if they'll get back to me or not.
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Old 04-02-2011, 09:08 PM   #15 (permalink)
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Hello:
Can you please instruct or provide link to contact customer service to cancel my membership. I cannot seem to locate.

Thanks,
MJB
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Old 04-03-2011, 12:03 AM   #16 (permalink)
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Are you a paying or free member? The contact link here doesn't work. I can forward this on but I don't know how quickly admin will get to it.
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