Go Back   FitDay Discussion Boards > Forum Feedback and Support > FitDay 2.0 Feedback & Support
Search Today's Posts Mark Forums Read


Reply
 
LinkBack Thread Tools Search this Thread Display Modes
Old 03-09-2013, 03:13 PM   #1 (permalink)
Super Moderator
 
Kathy13118's Avatar
 
Join Date: Jan 2010
Posts: 1,058
Default Loopy website behavior

I notice today in Mozilla Firefox that fitday 'bounces' me back to the logon page repeatedly. Eventually, I get in. Then, while logging food, I am prompted again to log in. Weird. Eventually, I'm able to log.

After logging in a food, there's a delay in the food's appearance in my food list for the day, but I see it appearing as a recent food. I log the food again and there I have two entries for the same food... weird.
Kathy13118 is offline   Reply With Quote
Old 03-09-2013, 03:25 PM   #2 (permalink)
FitDay Member
 
Join Date: May 2010
Posts: 440
Default

Quote:
Originally Posted by Kathy13118 View Post
I notice today in Mozilla Firefox that fitday 'bounces' me back to the logon page repeatedly. Eventually, I get in. Then, while logging food, I am prompted again to log in. Weird. Eventually, I'm able to log.

After logging in a food, there's a delay in the food's appearance in my food list for the day, but I see it appearing as a recent food. I log the food again and there I have two entries for the same food... weird.
Yes, Kathy, you are not the only one experiencing this. This is a variation on the 'server farm' issues that were plaguing fitday earlier this year.

I don't know if it's being addressed, but it seems to me to be a perennial issue with fitday.

Last edited by dmartz; 03-09-2013 at 03:32 PM.
dmartz is offline   Reply With Quote
Old 03-09-2013, 04:59 PM   #3 (permalink)
FitDay Member
 
Join Date: Jun 2012
Posts: 1
Default

THe problem has pretty much rendered the site unusable for me...
daxem2k is offline   Reply With Quote
Old 03-10-2013, 06:09 PM   #4 (permalink)
Super Moderator
 
Kathy13118's Avatar
 
Join Date: Jan 2010
Posts: 1,058
Default

If I persist in logging in and go straight to forums if I can, it's somewhat manageable. I'm sure it will be fixed.
Kathy13118 is offline   Reply With Quote
Old 03-11-2013, 06:33 PM   #5 (permalink)
FitDay Member
 
Join Date: Jul 2012
Posts: 1
Default

I'm having this problem on FireFox, to a lesser extent on Chrome, and on Safari on my iPhone. Really frustrating, and making me think twice about renewing my premium service. This is too bad, because, I've been really successful in getting more exercise and eating better by using the site.
skalolazka is offline   Reply With Quote
Old 03-11-2013, 07:45 PM   #6 (permalink)
Administrator
 
Join Date: Mar 2011
Posts: 502
Default Keep logging in

Sorry about this everyone -- tech us working on this issue.

For now, if you just keep trying to log in 2/3 times it seems to let you in.

We'll update when it's resolved,

Paul
IBobi is offline   Reply With Quote
Old 03-31-2013, 11:11 PM   #7 (permalink)
FitDay Member
 
Join Date: Mar 2011
Posts: 11
Default "Sorry. I'm tired" message

Quote:
Originally Posted by Kathy13118 View Post
I notice today in Mozilla Firefox that fitday 'bounces' me back to the logon page repeatedly.
I often attempt to log on and once I'm past the "welcome" page... I then attempt to enter my food consumption. But I get this page that says, "Sorry. I'm tired."

I've learned that I can simply back up to the previous page and then go forward again... which esssentially forces FitDay to respond and let me go on.

Not sure if that plays into your loopy behavior but its annoying.
db803 is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
Powered by vBulletin® Version 3.7.5
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.3.2