Load time issue
 

I have been on FitDay Premium 2.0 for about a month now and at least once a day, when I try to input my food, the site will not load. I get the banner but the dashboard does not load. I usually just switch to FitDay Classic and input my food there. This is not a hardware issue or browser issue, I have no problems with any other site. Any suggestions would be appreciated.

It is a bit distressing that I paid for FitDay Premium but have to use FitDay classic the majority of the time.

Which browser and version are you running? Did you try clearing your cache, trying another browser? We aren't seeing any other users reporting this error at the moment; what happens when you simply refresh your screen?

Load Time
 

I agree with the user, there are so many scripts running that the page takes forver to load. I suspect that the Fitday IT is convinced that it is a user issue, and will suggest that we try to "fix" our computers. Has someone from fitday gone home and tried out the site as a user? It is seriously frustrating trying to use the site. I try it for a few days here and there hoping that it has been streamlined. Fitday classic is far superior to what is available now. It's a real shame because I think that fitday is losing users.

Hi Michael, I think with the plethora of comments, they don't view it as a user issue. My understanding is that they are working on the issues that seem to be system-wide and also trying to address other users via PMs or through the forum.

I have not personally had the problems with it, but with so many folks identifying an issue, I'm not going to say they're not there. But I know the concerns have been reported by many folks and are being addressed, so hopefully you'll see a fix soon.

Also, as a reminder (know y'all know, but it bears repeating), practice "safe internet"...don't click or download anything from an unknown source.

And, if you can post a screenshot of what is happening, that would be helpful to the IT folks trying to resolve the issue.