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-   FitDay 2.0 Feedback & Support (http://www.fitday.com/fitness/forums/fitday-2-0-feedback-support/)
-   -   Fitday 2.0 not Syncing between PC and Web (http://www.fitday.com/fitness/forums/fitday-2-0-feedback-support/7573-fitday-2-0-not-syncing-between-pc-web.html)

MikeltyPoo 06-04-2012 06:27 PM

Fitday 2.0 not Syncing between PC and Web
 
Hi,

I've used Fitday since I first found about it back in 02 or 03. I just upgraded to 2.0 specifically so that I can sync between the web interface and the PC version.

The documentation states that the sync will be up and down, however when I try syncing my account I get the message; "You're Fitday.com account already contains entries". I have subscribed to a Premium account and paid my $49.00. Can someone please explain what may be wrong?

If this issue cannot be resolved I will be asking for a refund on my Premium account since that is the only reason I signed up and paid for one.

Thanks for your attention to this matter!:D

P.S.: White text color in a Light Blue button is not user friendly.

IBobi 06-05-2012 10:46 PM

Hi,

For FitDay PC questions, please email feedback@fitday.com or use the Contact Us link at the bottom of the page, and our Customer Service agents will fix you right up.

Paul

MikeltyPoo 06-13-2012 03:18 AM

Quote:

Originally Posted by IBobi (Post 82878)
Hi,

For FitDay PC questions, please email feedback@fitday.com or use the Contact Us link at the bottom of the page, and our Customer Service agents will fix you right up.

Paul

Hi Paul,

Thank you for replying. I would have liked to read a better response than this, but I did what you suggested.

I had a six email exchange with Roger, however after the last email (6 days ago) I've still not had a solution for my problem. I would like the feature to function as described in the documentation. As it is now I don't want the Premium Service if it doesn't.

I'll have to ask for a refund for my Premium Service should this not be resolved in the next 24 hours.:confused:

Mike

P.S. Your forums are functional, but having White text on a light grey background button is very difficult to read. At least is is for me.;)

VitoVino 06-13-2012 03:18 PM

Your solution is probably on this thread:

http://www.fitday.com/fitness/forums...coming-up.html

This is a common problem. For more information, do a keyword search for "sync" for the applicable threads. To make it easy, I placed a "sync" tag at the bottom of this thread. Just click on it.


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