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Old 11-21-2012, 11:24 PM   #11 (permalink)
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I always recommend the following steps first:

1. Use Firefox, or Chrome. IE is problematic sometimes.
2. Turn off plugins, especially adblockers, as they can block site functionality too
3. Clear your browser's cookies & cache

If that fails to resolve the issue, post your browser & version & we'll see what's what.



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Old 03-31-2013, 11:16 PM   #12 (permalink)
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Default Hidden Customer Service Phone for FitDay ??

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Originally Posted by soyesbelta View Post
I purchased the Premium version today, and the activation Key does not work at all. It gives me the error message indicating that it is not valid. WHat do I do? How do I get a refund or help from FitDay. There is no phone number anywhere.
I ran into that problem with a web ISP provider. They had pages of garbage on this or that... but not a single phone number to call for live assistance.

Googled it.... found another irate customer who had posted the phone number he had found....

I suggest you google. Someone out there has gone before you. If FitDay is charging you a fee, they seriously need to speak with you on demand.
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Old 04-01-2013, 12:45 AM   #13 (permalink)
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Quote:
Originally Posted by db803 View Post
I ran into that problem with a web ISP provider. They had pages of garbage on this or that... but not a single phone number to call for live assistance.

Googled it.... found another irate customer who had posted the phone number he had found....

I suggest you google. Someone out there has gone before you. If FitDay is charging you a fee, they seriously need to speak with you on demand.
I take it that you didn't notice that admin already reached out to him???
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