3LikesPlease delete my FitDay account (Moderated thread)
06-30-2016, 07:03 AM
#241
Administrator
Join Date: Nov 2012
Posts: 370
We responded to the support email you sent in. Your request has been processed.
07-15-2016, 09:55 AM
#242
FitDay Premium Member
Join Date: Jun 2015
Posts: 1
Auto Renewal
I do not wish to disable my account. It seems in June 2016 Fitday renewed my membership automatically. Since it is now paid for for another year, I do not wish to lose the app. It IS disturbing though that I cannot locate an auto-renewal disable section, nor have I been able to locate where Fitday has stored my payment information. Again, as this is paid for for the next year, I don't want the account disabled, but I do NOT want it to auto renew me for another year come June of 2017. I should at least receive an email informing me of upcoming renewals and be given the opportunity to opt out. Please respond.
07-15-2016, 11:35 AM
#243
Administrator
Join Date: Nov 2012
Posts: 370
We have replied to your support email.
I do not wish to disable my account. It seems in June 2016 Fitday renewed my membership automatically. Since it is now paid for for another year, I do not wish to lose the app. It IS disturbing though that I cannot locate an auto-renewal disable section, nor have I been able to locate where Fitday has stored my payment information. Again, as this is paid for for the next year, I don't want the account disabled, but I do NOT want it to auto renew me for another year come June of 2017. I should at least receive an email informing me of upcoming renewals and be given the opportunity to opt out. Please respond.
