3LikesPlease delete my FitDay account (Moderated thread)
11-24-2015, 05:03 AM
#201
FitDay Member
Join Date: Nov 2015
Posts: 54
Send the refund request to [email protected] and it will be processed right away.
Brian
11-25-2015, 03:49 AM
#202
Administrator
Join Date: Nov 2012
Posts: 370
I don't see any email in the inbox from your registered email address. I will initiate contact with you via email. Please reply.
01-09-2016, 02:47 AM
#204
FitDay Premium Member
Join Date: Dec 2014
Posts: 1
Need help with my account and noone will respond
I want to cancel my fitday account but can't find any way to contact anyone. Apparently I have to have different sign in info to sign in to manage my account from what I use to get in this part. There is no phone number or email for assistance and when I sent questions for help noone has responded to me yet. So now I will try this route. You have a great service as far as the product is concerned but I am wondering if there are any people actually involved in helping those who use fitday. I want my account cancelled. At this point I cannot in good faith recommend this service to anyone. Are there any people out there to help with account problems? Why have you made it so hard to get help and cancel my membership? Someone who works at fitday please respond and help me get my membership cancelled.
01-11-2016, 05:37 AM
#205
Administrator
Join Date: Nov 2012
Posts: 370
Hello,
We can help you, no problem.
I have sent you an email from our support email address. Please check the email registered to your account.
Thanks!
Tyen
We can help you, no problem.
I have sent you an email from our support email address. Please check the email registered to your account.
Thanks!
Tyen
I want to cancel my fitday account but can't find any way to contact anyone. Apparently I have to have different sign in info to sign in to manage my account from what I use to get in this part. There is no phone number or email for assistance and when I sent questions for help noone has responded to me yet. So now I will try this route. You have a great service as far as the product is concerned but I am wondering if there are any people actually involved in helping those who use fitday. I want my account cancelled. At this point I cannot in good faith recommend this service to anyone. Are there any people out there to help with account problems? Why have you made it so hard to get help and cancel my membership? Someone who works at fitday please respond and help me get my membership cancelled.
01-29-2016, 04:23 AM
#206
FitDay Member
Join Date: Nov 2015
Posts: 54
Hi... Some time ago I had tried to cancell my fit day premium account since I could not get my fit day PC to sync with my fitday premium account. I believe I am still a fit day premium member, and thus am still being charged the monthly fee. Can you please fix this?
02-03-2016, 04:27 AM
#207
FitDay Member
Join Date: Nov 2015
Posts: 54
Hi... Some time ago I had tried to cancel my fit day premium account since I could not get my fit day PC to sync with my fitday premium account. I believe I am still a fit day premium member, and thus am still being charged the monthly fee. Can you please fix this?
02-05-2016, 03:22 AM
#208
FitDay Member
Join Date: Nov 2015
Posts: 54
Hi... Some time ago I had tried to cancel my fit day premium account since I could not get my fit day PC to sync with my fitday premium account. I believe I am still a fit day premium member, and thus am still being charged the monthly fee. Can you please fix this?
